Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joe was easy going, professional, courteous, and even though he had some equipment that was not working properly, he worked through the issue and provided great service. Thank you Joe!
Overall Experience
Quality
Price
Convenience
Whole experience was easy, professional, and affordable. Will be using again and absolutely recommend!! Thank you.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great people to work with. One of the coldest days of the year and had my furnace running in no time
Overall Experience
Quality
Price
Convenience
Arrived. Customer explained that her floor drain in her basement have been backing up. Upon inspection and flushing the floor drain with bubble up. Grabbed 300 auger and ran machine through inside clean out running the full extent of my cable. Pulled back a lot of flushable wipes and some routes. Flush toilet multiple times and ran shower without back ups occurring. Line is open and flowing
Plumbing Repair: A homeowner contacted us regarding a leak in their plumbing system. Our team promptly identified a damaged pipe as the source of the issue. We conducted precise plumbing repairs, replacing the damaged section and ensuring a leak-free plumbing system for the client.
Upon arrival checked all components in the heating mode check static static was high after that checked all electrical components Everything was good. Checked blower wheel on the first unit it was good second unit does need a blower wheel clean. Mentioned that to the customer he said he was gonna hold of on it. Customer did want a supervisor out on Wednesday to take a look at the unit and get an estimate for duct cleaning.
Company arrived today, October 27th, 2023 to perform plumbing inspection as part of the PSF membership. Started with water heater, unit is from 1985 making it 38 years old. Boiler drain on unit is leaking. Fill valve in first floor bathroom, float is getting help up causing water to continuously run into the overflow for 5-10 seconds resulting in excessive water usage and waste. No issues found within kitchen. Upstairs hall bathroom had slow drain at vanity, removed pop up and cleared debris. Tested and found flow restored. No other issues in hall bathroom. Master bathroom power flush is still acting up. Customer is aware and is planning on replacing flush cartridge. Faucet is loose at base on vanity. No other issue’s discovered during evaluation
Upstairs toilets not flushing correctly. Both ultra flush toilets, newer within 10 years. Checked pressure and found 80PsI with a 8-10PsI drop. No PRV on system. WQ is not terrible, suggested a sediment filter to help reduce the particulates in the water. Also suggested installing new pressure regulator valve. Provided options to rebuild ultra flush toilets
Water Heater Repair: Upon responding to a homeowner's complaint of inconsistent hot water, I conducted a detailed inspection and identified a malfunctioning heating element within their electric water heater. I promptly replaced the faulty element, resulting in the restoration of consistent and reliable hot water.
Arrived to remedy an inoperable air conditioning system. Upon arrival found that the system is low on r 22 refrigerant. Due to the lack of that refrigerant did not propose any repairs. With homeowners approval reached out to a supervisor to provide information on a more efficient system. Continued diagnostic of the air conditioning system and furnace. Found that the blower wheel is heavily coated in debris. Also, found that the heat exchanger is damaged and has been leaking carbon monoxide into the home. Upon arrival of the supervisor went to inspect the unit in the other half of the duplex. The furnace on that side shares the same story. The heat exchanger is showing signs of age. Cracks and rust beginning to form in the steel and is on the verge of failure. Supervisor spoke with homeowner about replacement solutions. Two new systems for each side of the duplex are scheduled to be installed tomorrow.
Company responded to location for complaint of main drain back up in basement. Upon arrival company located main stack next to floor drain. Company cabled the line to approximately 50ft clearing blockage. Water was run to ensure blockage was clear. Thank you for choosing LBA, have a great day.
Company responded to location for complaint of main drain back up in basement. Upon arrival company located main stack next to floor drain. Company cabled the line to approximately 50ft clearing blockage. Water was run to ensure blockage was clear. Thank you for choosing LBA, have a great day.
Company responded to location for complaint of main drain back up in basement. Upon arrival company located main stack next to floor drain. Company cabled the line to approximately 50ft clearing blockage. Water was run to ensure blockage was clear. Thank you for choosing LBA, have a great day.
Company responded to location for complaint of main drain back up in basement. Upon arrival company located main stack next to floor drain. Company cabled the line to approximately 50ft clearing blockage. Water was run to ensure blockage was clear. Thank you for choosing LBA, have a great day.
Parts return. Installed new zoning board. Made sure system operating correctly before leaving.
Service call. Upon arrival customer stated system was throwing out cold air at the beginning of heating cycle for about 5 to 10 minutes then will finally start heating upon further diagnostics system is a zoning system and win. Both thermostats are in healing mode. Zoning board kicks into AC mode. Upon further evaluation. Diagnosed bad zoning board will get replaced tomorrow.
Service call. Upon arrival customer stated furnace was not blowing any air whatsoever upon further diagnostics seems that the system has a backboard. Customers are ready to proceed with the repairs but will wait till Monday to avoid shop open fee. System not running before leaving will be back Monday.
Company arrived Friday, September 30 of 2022. Customer was having issues with their basement shower backing up when water was ran from the basement lavatory faucet or upstairs kitchen sink. Upon arrival company ran water from the shower in order to visualize the back up. At this time company flush the basement toilet four times in order to determine if it were specific to the branch line or an issue with the mainline. Company determine the issue was specific to the branch line and performed a branch line cabling at under the $89 drain special. Company cabled through the basement shower drain until the blockage cleared. Company retrieved hair and soap scum along with food waste. Company tested for functionality and verified with the customers brother of a properly functioning drain. Thank you for choosing LBA and have a great day.