Arrive to the customers home and greeted them at the front door. Talked with the customer about the issue they were experiencing at this time. Explain what the previous technician did and what the system is doing now began troubleshooting system found compressor, not starting after diagnostics determine start relay and start capacitor have failed Used a hard start temporarily to confirm operation and no other issues present ordered parts with train gave PO. Customer not interested in membership went with repairs only. Left hard start on to give customer temporary ac while waiting on parts. Returned to service