During my inspection today, the customer informed me of the issue that was going on inside the home. She said she arrived at the home sometime last week and it was 95° in the house. She had my plumber come out and inspect the HVAC system with no luck as what the issue was. the technician from my plumber said that they had a storm the previous night and that could be the cause of the issue and after the customer had reset everything and turned it to AC mode, the system reset itself. I can neither confirm or deny this claim. All I know is that I also found no issues with the system today the system is operating properly in the emergency heat, heat, cooling modes , the customer is on the schedule for May 16, 2024 for the Maintenance to check out both systems.