Arrived at customers residence and was greeted by customer. And was led to the thermostat and was led to the indoor unit and inspected uv photomax and it is functioning properly .. inspected condensate drain and it is draining into a hole in concrete which which cannot identify the possibility of draining under the home… inspected blower motor and wheel and they are dirty at this time.. experienced heavy exhaust smell upon entry into the home.entire airhandler box is very heavy dirty with dust and debris at this time.. inspected electrical connections, inside of air handler, connections, or titan heat to the components and warranty connections are tight and need at this time. Customer asked for replacement quote customer and appointment has been made with territory manager to get that very quote between the hours of five and six today October 12th. Inspected inside air handler cabinet filled with heavy debris and dirt and dander. Inspected. Ins-extend outdoor condenser coil and it i