Techs were friendly and knowledgeable. Very respectful of our home and we’re great with our old dog!
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The technicians got the job quickly and my HVAC worked immediately upon completion.
Response from Moon Air Inc.:
Thank you for the wonderful review and for taking the time to share your feedback.
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Clay Kennard did a great job got ac going everything is working well for now thank you a
Response from Moon Air Inc.:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Very satisfied with the service. Very professional and excellent service.
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Greg at Moon Services is a regular at my place for furnace and A/C checkups. Always does a wonderful job.
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Everything was great. Clay is professional and friendly.
Response from Moon Air Inc.:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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We love your devotion, courage, and willing personality to help us. You have discovered something so important thats a matter of life and death that we immediate is jumping on top of the situation ! Thank you for saving our lives. We are eternally grateful.
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Craig was on time. Very efficient and very polite and friendly. Would like him to be our regular guy
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Well the price was way to high because he did not do any work to the heater
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Bronze furnace replacement with aeroseal
No heat gas warm air, checked system and found several areas of concern on the indoor heat exchange system see photos, shut off gas to the indoor system.
WO-TNFR265164, no A/C, checked system and found that the voltage enhancement system has failed, factory spec 40/5, actual 20.1/0, Installed replacement and test ran under simulated conditions, suction 125, liquid 320, operation normal at this point.
Performed club ac cleaning refrigerant pumping system factory RLA 21.8amps actual 12.2amps. Air movement system factory specs 1.4amp actual 1.10amps. voltage gateway has a resistance of 14.8ohms contacts are pitted. Voltage enhancement system factory specs 60/5uf actual 56/4.45uf below factory specs. Checked all electrical connections and harness are tight and secured. Condenser coil is clean. Delta T 25. Has some formicary corrosion starting to occur. Inside air movement system has ECM. 20X20X1 filter needs to be replaced checked all electrical wiring connectors and harness are tight and secured at this time. System is operating at end of cleaning .
WO-TNFR256298 installed new main valve and two new riser valves to second floor.
Water Heater Repair: Investigating a client's report of strange noises emanating from the water heater, our team conducted a thorough assessment. The examination revealed a sediment-laden tank as the root cause of the noises. Our technicians performed a meticulous tank drain, eliminating the sediment, and replaced a worn-out anode rod, ensuring not only quiet and efficient hot water production but also extending the lifespan of the water heating system. The client can now enjoy the tranquility of a noise-free water heater and the long-term reliability of their water heating infrastructure.
Club cleaning rejuvenation 16X25X1 filter needs to be replaced.Air movement system has ECM motor,air movement blower wheel is clean. Exhaust removal system factory specs 2.8amps actual 2.58amps hot surface igniter .58 flame safety sensor 2.2. Inspected exhaust removal piping found no leaks. Checked gas piping for leaks found no leaks. Evaporator coil was clean checked all electrical connections are tight and secured heat rise 53 degrees system is functioning as intended at this time
Discussed installing new water removal system and rerouting vinyl tube to washer drain to eliminate it from freezing
System cleaning: changed out all 5 filters inside building. Could access the 2 indoor system because of where they were placed. Checked voltage enhancement system for newer outdoor unit which was running at 71/4uf. Factory spec is a 70/5uf. Checked voltage enhancement system on older unit which was a 55/7.5uf. It was running at 54.4/7.3uf. Both voltage gateway system were clean and clear of all debris and signs of concern. both system were up and running at normal operation at the end of the visit.
Heat rise 16 degrees. Changed air filter. Static pressure .5inWC. coils have no leaks. Cleaned indoor fan. Indoor voltage enhancement system reads 9uf rated for 10uf and is within the allowable fault. Electric backup heat system is working properly. Indoor fan is pulling 1.6 amps. Outdoor voltage enhancement system is rated 40/5uf actual is 40/4.7uf and is within the allowable fault. Found that one of the outdoor refrigeration valve is leaking a lot of refrigerant. Outdoor system is low on charge. Outdoor refrigerant pumping system reads 1000-400 megaohms. Recommend silver repair option to replace both valves.
Found fuse blown on air handler circuit board. Found pressure switch wire rubbing against tubing in outdoor unit. Repaired wire. Replaced fuse and checked operation.
Checked operation of thermostats. Changed configuration in installer set up menu. Ductless system -Mitsubishi SUZ-KA09NA2 SN: 92U00606 w/ MRCH2 thermostat. According to Mitsubishi tech support, the refrigerant pumping system is bad and should be replaced. Ductless system -Mitsubishi SUZ-KA09NA2 SN:92U00608 w/ MRCH2 thermostat. Tested components and sensors. Everything is within specifications. Called tech support, unable to speak with them yet.
Furnace cleaning. Air filter is a little dirty but not ready to be changed yet. Cleaned indoor fan. Cleaned burner system and flame safety system. Tightened all loose electrical connections. Scoped combustion chamber and found no areas of concern and did powder test. Incoming gas pressure was 7.2inWC. Outlet gas pressure was 4inWC. Adjusted outlet gas pressure to 3.5 inWC. Glow bar .5 amps Exaust removal system reads .63 amps. Indoor fan amps reads 3.88 amps. Heat rise is 72 degrees. Static pressure .84 inWC.
Duct cleaning: cleaned off inside and outside of each supply and return vent. Cleaned off supply and return vent covers. Cleaned off inside both supply and return trunks.
WO-TNFR238182, follow up from new install, repair vent line that was leaking.