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Thanks for the great work, professional and friendly service!
Response from Moon Air Inc.:
We are so happy to hear that your experience was a good one. Thank you so much for calling Moon Air!
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We are so happy with the work that the two Moon Air technicians did cleaning our duct work throughout our home. Both technicians were professional, knowledgeable, friendly and demonstrated a great work ethic! It was a huge job cleaning two floors and the basement duct work, but they finished the work in a timely way! Thank you so much
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We were very impressed with our technician, Koz. He was professional, informative, friendly, and attention to detail. Thank you Koz!!!
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Kyle completed a very thorough job and explained everything he did. He also invited me to observe as he inspected the interior of my system, which I greatly appreciated. Kyle cleaned up the area and was very respectful and polite. Thank you for a great maintenance experience.
Response from Moon Air Inc.:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Thank you for finding and fixing the problem with our AC in a professional and friendly manner!!!
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Matthew was very professional, courteous and knowledgeable ! Thank you so much for your service.
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Found the problem to fix our air conditioner. Scheduled electrician to fix other problems with the breakers.
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Many Thanks to Jeff for coming to our home to check the filter size for our HVAC system and delivering the correct size! Jeff is very professional and friendly!!
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Jeff was very friendly and knowledgeable about his work!We thank him very much!
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Craig D. was very thorough and explained exactly what he was doing and shared pictures upon completion. Great job!
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Our technician AJ was very friendly and professional during her visit. She explained everything that she did to complete the service agreement work on our heat pumps. Thank you !!
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Club service two systems, crawl space system, Gibson outdoor Unit, voltage enhancement system was in spec however has a burnt wire on common, installed replacement voltage enhancement system and replaced burnt wires, compressor run load amps factory spec 11.1, actual 7.9, outdoor fan full load amps factory spec 1.4, actual 1.2, operation normal at this point. Amana System voltage enhancement system factory spec 35/5, actual 34.8, 5 indoor air filter clean, black growth in the indoor duct.
Upon arrival found discount switch out of unit test ran operation normal at this
club rejuvenation: Heat rise was 70. Air filter system was clean and recently cleaned off by customer. Air movement system was clean and clear of all debris and signs of concern. All wiring was clean and secure. Drain line system was clean and clear. Flame gateway system had some debris so I cleaned off. Flame sensor system was clean and clear of all debris and signs of concern. Cleaned off inside and outside of indoor unit with proper cleaner and wipes. Cleaned off inside and outside of outdoor unit with proper cleaner and wipes. System was up and running at normal operation at the end of the visit.
club rejuvenation: Heat rise was 65. Air filter system was clean and recently changed out by customer. Air movement system was clean and clear of all debris and signs of concern. All wiring was clean and secure. Drain line system was clean and clear. Cleaned off inside and outside of indoor unit with proper cleaner and wipes. Outdoor voltage enhancement system was running at 69.5uf. Factory spec is a 70uf. Voltage gateway system was clean and clear of all debris and signs of concern. Cleaned off inside and outside of outdoor unit with proper cleaner and wipes. System was up and running at normal operation at the end of the visit.
Heat rise 26 degrees. Washed air filter. Combustion chamber passed inspection. Tested with powder. Furnace miss fired upon arrival due to rusted burner system. Pulled and cleaned burners. Found that the outdoor refrigerant pumping has failed megaohm test reading 20 megaohms. Recommend replacing furnace and AC due to obsolete refrigerant and parts. Cleaned burner box. Cleaned indoor air circulation system. Flames are blue with orange tips. Furnace was running at the end of the call.
Found area of concern on heat exchanger and combustion blower is starting to fail.
Emailed over options for single zone Mini split
Club service checked air filter it was recently. Changed battery's supplied by customer. Uv light is working at this time. Tested strip heat. Blower and evaporator coil are clean. Eletracal connections are tight. Condenser coil is clean. Eletracal connections are tight voltage enhancement system read within voltage gateway is not pitted cleaned out burn nest operation normal at this time
renewed 2 gold club plans with amanda
Adjusted oil pressure test ran operation normal at this time
Troubleshot issue with light fixture. Replaced broken plastic box with new metal box. Replaced pull chain light. Evaluated wiring in attic and ensured no safety issues found.
WO-TNFR215060 replaced fuel delivery system test ran operation normal at this time
Found oil Is delivery system has failed adjusted oil pressure slightly to get customer going. will need to return