Charles was the service guy and was extremely rude and unprofessional and did not complete the job!
Upon arrival technician found that the strainer basket nut was split in half, and was held up by zip ties. The technician cut out The zip ties and found that the strainer basket nut needed to be replaced. The technician returned with the proper straining basket nut, strainer basket straining properly at this time.
Upon arrival of the technician spoke with the customer, the customer stated that sheâ€™s had her home warranty company send out a HVAC company over the past six months around six times, she said that the system condenser has been replaced three times in the past six months due to the same issue, and said that they condenser was not getting the proper amount of voltage. The technician began at the outside system, finding that the thermostat wires were only sending 14 V. The technician went into the attic and found that the furnace was sending 24 V down to the thermostat but only 14 was coming back up. The technician went down to the thermostat and removed the thermostat and hotwired the thermostat wires. The system came on properly at the time. The technician found that the voltage issue stems from the thermostat, the thermostat will need to be replaced. The customer then stated that the sound that she was hearing from the condenser was happening at the moment. The technician went out
Upon arrival technician checked both systems and found that they are both working properly. I added a bump of refrigerant to each system. The homeowner expressed that the hone will not go below 74Â°. The temps outside have been in the mid to high 90s the past several days. No failures found.
Upon arrival technician found that the sewer line connection that we have fixed was leaking on a glue coupling. The technician cut below the coupling and cut a new pipe, then installed the new pipe with a repair couplings. Sewer line not leaking at this time.
Upon arrival the plumber found that the 3 inch sewer drain coming from the upstairs through the wall in the garage had been penetrated by drillbit by the homeowner who is attempting to install a new electrical line. The plumber cut out the damaged pipe and installed a new 3 inch pipe with a no hub coupling tested systems operation drainage is working properly at this time.
Upon arrival technician spoke with the homeowner, the homeowner stated that a company came out and replaced her evaporator coil for the upstairs. She stated that the job took 10 hours for them to complete, included that they continuously went upstairs and went outside over and over again. The customer also stated that the company was out at least four times for the same reason. The technician began his inspection on the exterior unit. The technician found that the exterior unit is covered in refrigerant, The technician found that the condenser is leaking refrigerant. The technician then connected his gauges to the system and found that the system is completely out of refrigerant, and is pulling a vacuum on the suction side. Upon gathering information and pictures of the interior unit the technician found that the coils welds on the suction line are extremely poor welds and are leaking refrigerant. The technician captured pictures of the leaking welds. The leaking welds will need to
Upon arrival technician found that the evaporator coil is leaking R 410 a refrigerant. The evaporator coil will need to be replaced.