16753 Donwick Dr Ste C6
Conroe, TX 77385
9362215401

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for grangerland, tx


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for grangerland, tx

Byron S.

Byron S. Job Checkin

Replacement can happen within a day or two with a five year warranty on the condenser


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the condensing system is currently leaking refrigerant, the system is fairly new along with a brand new house. The system is still under warranty, carrier is going to cover the parts while the customer pays for the labor of replacing the system. The technician has seen weight times up to 10 days with carrier, so the technician gave the customer a price of replacing the system with a new American standard condenser that comes along with a five year warranty. Customer stated that he wants to know the timeframe from carrier before he makes a decision. Technician told Customer he’ll contact carrier and let him know.


Byron S.

Byron S. Job Checkin

Upon arrival the technician found that the gas control valve for the water heater on the left has failed. The technician went to More and retrieved the new gas control valve. The technician replaced the failed gas control valve. Water heater working properly at this time.


Byron S.

Byron S. Job Checkin

Upon arrival the technician performed a dual seasonal heating safety inspection. The technician tested the safeties for the larger system for the left side of the house, the system has no issues. The technician been checked the smaller system for the right side of the home, the technician found that the toggle switch for the gas valve was set to off. The technician turned on the gas valve, system is working properly at this time. The technician tested the safeties, safety is working properly at this time. The technician spoke with the customer and the customer stated that the day after we replaced the gas valve for the water heater, The water became a lot cooler again. The technician found that the left water heater was not lit at the time of visit, the technician let the water heater. Water heater is working properly at this time but The technician has concerns about the gas valve.


Byron S.

Byron S. Job Checkin

Upon arrival technician found that the gas valve on the water heater has failed. Not allowing gas to come through after the pilot has been lit. The gas valve will need to be replaced. The system was installed in 2021, may still be under manufacturers warranty for the parts. Technician uploaded photo of model and serial number.


Charles L.

Charles L. Job Checkin

Technician found that one of the two 50 gallon water heaters pilot had gone out. I successfully relit the water heater and ensured proper operation. Also tightened kitchen faucet for customer as a courtesy.