Craig gave us great service on our A/C unit and also advised us about changes that are coming with A/C units in the future. He was very friendly and answered the questions we had. We appreciated the through and complete written description he wrote and sent to us about the work he performed. Great job, Craig and thank you!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
Technician was very pleasant and work was satisfactory . I would recommend this service to a friend.
They want to charge an arm and a leg, even for jobs that they were not called to do! Never will recomend or use!
Called on Saturday morning. Tech came out and cleared trouble that afternoon. Great!
Tony Smith was great and showed that he cared for the customer
Overall, decent customer service. I had two clogged toilets and tub drains and My Plumber came out the same day even though it was late, fixed the problem and charged me $1,287 for 1/2 hours work! They did inform me of the cost up front, but I was desperate because a large snow storm was coming coming. At the end of the job, the plumber was nice enough to give me a 10% discount. As he was leaving he "mentioned" that part of the 1-year service waranty required having another technician come out to use a camera to "explore" the plumbing for any other problems. That was a hassle because I had to take off work to wait a 3-hour window for the man to come. The next day I lodged a complaint about the astronomical charges and was called back within hours. I was, in fact, overcharged by $313 which they refunded to me. I should've shopped around for cheaper rates, Oh well, next time.
Clearned employee bathrooms water closet. Tested 3 times, flushes properly. While I was there I knoticed their thermostatic tempering Valve for the lavy sink (in the same bathroom) was beginning to fail. Informed the manager, and he let me know he would watch it and call when they need it replaced.
Tech replaced Elongated seat for the water closet (toilet). replaced the flapper and supply line for the water closet. Both water closets are operating properly
1. Snaked Water closet in employees bathroom with auger running 6 feet of cable clearing the blockage pulling back paper towels, after clearing the blockage tested system by flushing toilet several times everything appears to be working good
Stoppage Format 1) What type of stoppage? A: w/c 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A: w/c stuff bathroom 3) How far did you snake? A: trap 4) Where did you encounter the blockage? A: trap 5) Did you pull anything back if so what? A: toilet paper 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: street 9) Was the problem on or off the property? A: yes 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no toilet stoppage Psi - chl - Snake stuff toilet and replace kohler seal in the same toilet
Replaced 5 mfd capacitor. Also offered ez trap safety device due to air handler on second level of home and no other safeties installed on the system. Customer will consider during ac season. System is up and running proper at this time. Thanks for your business
Snaked kitchen line, and as courtsey I removed customers garbage disposal.
Tech replace flapper seal and supply line on the water closet in main floor hall bathroom.
Pulled toilet, replaced wax ring, and reset toilet. Flange is messed up from the tile guy that did the bathroom. It’s not leaking at this time and told customer if it does leak again then he needs work done on the flange. Was not able to use new closet bolts. No warranty because of flange. Also, tank bolts had leak previously, not leaking currently, but let customer know if it leaks it is not because of what I did today. Customer looking to sell house soon and wanted cheapest option.
replaced leaking water heater expansion tank pressure valve valve for hoses Bibb clear condensation drain pvc pipe
Customer had leak coming from the shut off valve going to the master bathroom toilet. Replaced the shut off valve and did a minor rebuild, replacing the fill valve, flapper and supply line. Tested, no leaks at this time.
Installed customer supplied kitchen faucet with no warranty. Resealed right side kitchen sink trap, also no warranty.
26 year old r22 unit Filter good Indoor coil ok condition Condensation line clear Supply 55 Return 70 Outdoor coil need cleaning Outdoor temp70 Standing pressure 109/109 Capacitor 35.08/4.89rated for 35/5 Contactor good condition no pits Compressor 5.09 Outdoor fan motor.66 Suction 63 saturated temp 35 Liquid 233 saturated temp 112 Clean outdoor coil after homeowner approval System running fine Homeowner not ready to replace right now Thank you for your business
System wasn’t receiving 24 v to outdoor unit Noticed thermostat was bad After homeowners approval Replaced with a non programmable thermostat Operational are normal
Ticket should of been rolled from 1804072104jhc, there’s is a $200 deposit there. Installed customers Kohler toilet in powder room. Sold bioclean.
PIPE LEADING INTO ELECT W/H IS LEAKING WATER,