MY PLUMBER HEATING COOLING & ELECTRICAL
MANASSAS, VA 20109
800-280-2820

Our Top Cities


Local Reviews
for crofton, md

Rated 4.5 out of 5 stars based on 18 customer reviews

Excellent Service

The technician (Chris W) was extremely helpful and friendly. He clearly presented two courses of action with two estimated prices and answered my questions.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Mr. Zamzam is very polite and friendly. I am deaf and we communicate via notes.

He is a professional technician.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the wonderful Review, and as always thank you for your continued loyalty and support.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service and 1st Class Customer Relations


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team

  • Overall Experience
  • Quality
  • Price
  • Convenience

Not Fun

It took 2 days for you to get to my house. I just wish if you could not do the job you would have told us and we would have used one of your competitors. Every time we called we were told you would get someone out here. We also thought your ads said that if you couldn’t get here the same day there would be a discount but I guess we were wrong. We don’t like to complain but we wish you would have just told us you were too busy.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We are however concerned about this feedback. Please contact our office directly to discuss the experience. We will be sure to share your feedback with the technician who serviced you as well as our Management Team!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Showed up on time , got the job done quickly and to my satisfaction and left no mess for me to clean up.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!

  • Overall Experience
  • Quality
  • Price
  • Convenience

NEVER AGAIN!

my appointment was for 9-12 AM, after several delays My Plumber arrived at 1930 PM - finished installing akitchen faucet (I ptovided) at 2030 PM and charged me $341.00!


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

We are very concerned by your review. Our goal is complete customer satisfaction. We strive for a positive service experience, and when situations delay our technicians, we want to communicate with our customers a realistic timeframe for our arrival. We do have a process in place for each service call, and it doesn't sound like it was followed in your case. We apologize for any inconvenience this may have caused.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service. Price okey

Good job


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Erik was very professional and had a very positive additude. I would ask for him again if needed. The only problem I had with this service was the wait. We had an appointment from 2:00 pm to 5:00 pm and he did not arrive until 8:30 pm. We were updated by the dispatch on this frequently up until he arrived. He was tied up on another call. Joseph Smith

  • Overall Experience
  • Quality
  • Price
  • Convenience

Performance Review

Great service; knowledgeable crew; responsive to all questions; clean-up excellent.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for crofton, md

LARRY J.

LARRY J. Job Checkin

Added 4 lbs of R410a refrigerant.


MAHMOUD Z.

MAHMOUD Z. Job Checkin

Installed new quarter turn ball valve to upstairs hallway toilet. Installed new fill valve and overflow tube and adjusted for proper flush.


CRAIG P.

CRAIG P. Job Checkin

Tech repaired a Delta kitchen faucet. The faucet was dripping when the Tech got there. The repair stop the dripping, but this is a temp hold. The work is complete and there is no leaking. No warranty on work.


Keith J.

Keith J. Job Checkin

Went out to customer house for hose bib repair but was on repair I did a new replacement 1-1/2 ball vave 1 year warranty was given


CRAIG P.

CRAIG P. Job Checkin

The water closet (toilet) keeps running. Tech did a minor rebuild on the water closet. The water closet is operating properly now. In the master bathroom, the shower keep dripping. Tech replaced the Delta cartridge to stop the dripping.


RICHIE M.

RICHIE M. Job Checkin

Installed new 50 gallon electric water heater in garage closet. Installed with hot and cold shutoffs, strapped expansion tank, water heater pan, as well as water alarm. thank you for your business!


CHRIS  W.

CHRIS W. Job Checkin

Install 1/2hp garbage disposal. 2 year parts and labor warranty


WILLIAM H.

WILLIAM H. Job Checkin

I installed a new toto ada water closet.


MAHMOUD Z.

MAHMOUD Z. Job Checkin

Installed 3 Fluidmaster DuoFlush tested with no leaks. Customer very satisfied


KEVIN P.

KEVIN P. Job Checkin

HSP: Y Water Heater Safety Check: Y Anode Rod Picture: Y T&P Picture: Y Overall plumbing system is in good condition. Pressure at 65lbs. Water tested 0-3 grains hard. Water heater (40gal, gas, 15’) drained and flushed. Minor tank rebuild performed on powder room toilet replacing fill valve, flapper and supply line. Tested, functioning properly, no leaks. 1 year warranty P/L. Priority Club discount applied. BioClean upgrade added to combat buildup.


COREY J.

COREY J. Job Checkin

Completed airknight cell replacement


NATHAN M.

NATHAN M. Job Checkin

Shut off valve to powder room water closet wasn’t the issue but customer had already cut old one out. Stub out was too short had to do pipe work to have enough space for new shutoff. Customer had bought an extra fill valve as well which I replaced as courtesy.


SIMEI S.

SIMEI S. Job Checkin

Snake condensate drain K50 run whole drum.. run water from the water heater for 5 minutes no backing up.. drain normal .... no warranty on stoppage..


DAVID B.

DAVID B. Job Checkin

Swiped off Rinai tankless water heater.


KEVIN P.

KEVIN P. Job Checkin

Home is under contract and needed miscellaneous plumbing issues looked at to satisfy inspection. Shut off valve (gate) had a nuisance drip when manipulated, tub spout (diverter) was slipping, shower head neck cap had a gap, master bathroom toilet tank was loose, and basement bathroom toilet bowl was loose. Tightened packing nut on valve, adjusted diverter, sealed neck cap, secured hardware on both toilets (Diag2 x2). Overall plumbing system is in good condition.