Customer had a flooded basement due to sump pump failure. Had to pump out all the water out to reach the pump. Once removed, placed new zoeller pump with a clear check valve. Discharge line of sump pump has holes in it outside near the side of the house.Water Could possibly end up going back into the pit because of this issue. Installed customer supplied fill valve for toilet as a courtesy as well. 2yr warranty on parts and labor for new sump pump.