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Our technician Jeff was an efficient, courteous installer. He gave a great post installation tutorial on the system's use and care. Overall we are very pleased with the results, our humidity is now in the comfort zone.
Beat ever have had many companies service Yiour the best . Booties blow me away 20 years of service I used them .so impressed
Super easy to work with!
Matt is always prompt and notifies us of his ETA. His work ethic is unmatched and is the ultimate professional. No upselling, very honest.
Matt was wonderful very professional
This is the first time I used NGA. Matt was friendly and very thorough. He worked very neat bringing his own towels! What impressed me the most is his patience. This is my first home with oil heat so I was unsure how it worked. He answered every question with ease! There were some issues with my equipment and he prioritize what should be done. There was no pushy sales! I will continue to use NGA because of Matt. He was a true professional.
The NextGen team were truest wonderful. Matt did a great job of making sure we got what we needed, not just what was biggest and most expensive. He made sure our AC and new furnace fit our space and our budget, and really knows what he is talking about. The team that came to put it in did an amazing job! They needed to run new ducts and install an entirely new unit (central air and furnace). They we neat, polite, and did fantastic work. Running ducts through little closets and replacing the unit in a tight area, they did a tremendous job getting it all in in an organized good looking way with limited space. All of this while keeping our house clean and with 2 kids and a dog distracting them! The entire team was a joy to work with! I would recommended them HIGHLY for any job you have!!!!
Matt was great, came after hours, arrived in a half an hour or less, which, considering he was a few towns away, was really quick. He was very thorough, fixed the problem and a few other things to ensure the AC system ran smoothly, and I even joined the club! Matt was very nice and quite professional.
Installed humidification system for clients home comfort
Performed diagnostic and cleaning of unit. Noted pilot was dirty, Jeff pulled pilot and cleaned it up.
Power venter motor failure. Replacement model is an SWG-4 ck-61hj. Power venter installed and combustion test completed.
Diagnosed bad zone damper as well as airflow restriction caused by clogged filter. Presented customer with options on how to correct that via adding more return air duct and a 5 inch filter.
Completed tuneup on 2 Goodman furnaces in Newton. Checked full system operation.
Worked on Fujitsu ductless heat and cooling system in Salisbury area. Found issue with blinking error codes.
Reviewed oil boiler system in Wyoming area of Melrose. Customer is interested in relocating a steam radiator in kitchen area. Presented estimate for repairs.
Reviewed a Goodman heating and air conditioning system in Lowell area. Current system needs new duct work design to improve air flow and increase comfort throughout the home. Main issue is the second floor being too hot in the summer months.
Inspected carrier gas furnace. Operated nest thermostat. Ensures safe operation of equipment.
New Year. Same Hustle. NextGen Aire is prepared for an amazing season!
Cleared pressure tube on side wall venter. Reset system and watched system come up to temp.
Performed heating maintenance on Carrier infinity system in Methuen MA.
Reviewed air balance issue on carrier furnace in Methuen Mass
Boiler plugged from soot. Found the flu passage going into chimney plugged with birds nest. Removed flu piping and cleaned base of chimney. Removed flu collector box to gain access to the heat exchanger. Brush and vacuumed heat exchanger. Needed soot sword to clear main channel. Cleaned all burner logs. Reinstalled everything. Sealed collector box with furnace cement. Started system. Unit running very well.