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I met Matt Girouard tw9 years ago for maintenance. His professionalism brought us back. This year we worked with Jeff Chamberlain on the repair of our 8 yr old Viesmann gas furnace. This was a serious expensive repair and Jeff made it much easier to deal with. He was polite and courteous and explained in great detail what was going on. He initiated co;tact with a Viesmann rep to get the best possible information and diagnosed the problem. We had no AC so you can imagine multiple days of service in July is not fun. He never complained and stayed focused on the job. I’m glad to now be a part of the NextGen family and am great full they have our back! Thanks Jeff
One of the best vendors Ive worked with. Jeff is a pros pros.
Jeff was great. Efficient, friendly, and knowledgeable. He’s the guy we want doing our service work in the future.
Great and timely service! Jeff was very efficient and knowledgeable!
Very professional knew his job well. Great service!!
Jeff the technician did a great job checking my central ac unit . He was very thorough and answered any questions or concerns I had .
On-demand Hot water stopped functioning @ 7pm on Sunday night. Reached out to Matt via Facebook around the same time . He was at my house by 8pm that night . He came with foot booties, gloves and a face mask for everyone’s protection (COVID-19). He was able to get the heater functioning till parts came in that Tuesday. Parts came in they installed and I’m happy to report the hot water heater is working flawlessly. Nextgen takes care of all my Hot water, furnace and split AC system maint and repairs . I’ve been using them for several years and have had nothing but great experiences. Keep up the great work!
Once again, Matt delivered stellar service, outstanding analysis of our system, and excellent preventative maintenance. We’re grateful for him and his team - especially Jeff who we met for the first time this visit! Jeff is also incredibly professional, personable, and a pleasure to work with. Thanks Next Gen!
Jeffrey was very knowledgeable and explained everything very clearly. He did an outstanding job
Replaced draft inducer, gas valve, wiring harness, code chip, and control board due to short of 1 time fuse in circuit. started unit up boiler temp reached 160 and domestic hot water tank reached 125 and satisfied. the boiler shut off. Tech ran the hot water and it ran nice and hot.
Customer wants maintenance performed in 2021
Performed service on central air conditioning system in attic.
Diagnosed faulty torque booster. Replaced torque booster and check system pressure. System running at 14° of sub cooling. Suction line temperature at condensing unit was 59°.
Checked water heater and started pilot. Completed startup on system.
Installed new line set for central air-conditioning system that had a leak from construction.
Performed routine maintenance on central air conditioning system