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Really great experience!
Jeff was great. Efficient, friendly, and knowledgeable. He’s the guy we want doing our service work in the future.
Matt was great! He was very knowledgeable and explained everything in detail which was super helpful!
Beat ever have had many companies service Yiour the best . Booties blow me away 20 years of service I used them .so impressed
The NextGen team were truest wonderful. Matt did a great job of making sure we got what we needed, not just what was biggest and most expensive. He made sure our AC and new furnace fit our space and our budget, and really knows what he is talking about. The team that came to put it in did an amazing job! They needed to run new ducts and install an entirely new unit (central air and furnace). They we neat, polite, and did fantastic work. Running ducts through little closets and replacing the unit in a tight area, they did a tremendous job getting it all in in an organized good looking way with limited space. All of this while keeping our house clean and with 2 kids and a dog distracting them! The entire team was a joy to work with! I would recommended them HIGHLY for any job you have!!!!
Matt was great, came after hours, arrived in a half an hour or less, which, considering he was a few towns away, was really quick. He was very thorough, fixed the problem and a few other things to ensure the AC system ran smoothly, and I even joined the club! Matt was very nice and quite professional.
Matthew presented us with a comprehensive solution required for our unique situation, and walked us through the entire proposal in detail during his consultation. He and his team were excellent....NGA did a great job installing our systems, and on the specific dates agreed upon. We would highly recommend NGA for home comfort solutions.
The communication throughout the process was excellent. The crew showed up on the scheduled day on time and completed the job the same day as anticipated. The quality of workmanship is excellent.
Serviced Mitsubishi mini split system
Customer wants maintenance performed in 2021
Diagnosed faulty torque booster. Replaced torque booster and check system pressure. System running at 14Â° of sub cooling. Suction line temperature at condensing unit was 59Â°.
Little giant vcma-20ulst
Included in the invoice today is an Estimate for a membership for the outdoor unit and the two indoor units. This membership comes with the same 21 point inspection and cleaning as I perform today but it also includes no after hours Service charge, priority service over nonmembers, as well as discounts on any work that needs to be performed throughout the year. We will also call you two weeks before the maintenance is needed to schedule the appointment.
Fixed wiring that had never been tied in for air-conditioning at the upstairs thermostat or at the furnace. Technician landed y and g at thermostat and Furnace control. System fired up great and had good pressure.
Performed air-conditioning maintenance on LG smart inverter system. Checked all indoor filters. Checked discharge air temperature of all three units and they were equal to 23Â° below room temperature. Recommended our filter program to customer. https://www.nextgen-aire.com/filter-program
When technician arrived indoor unit was running properly and filter was generally clear. Technician went outside and hooked up refrigerant gauges to system. Technician diagnosed that the system was approximately 3 pounds shy of r22. Customer decided to Gas The unit up. Technician noticed that there was no way to guarantee refrigerant longevity as we do not know the severity of the week until we do a leak search. Technician has included estimate for our 22 leak search and repair if refrigerant does escape quickly.The unit up. Technician noted that there was no way to guarantee refrigerant longevity as we do not know the severity of the leak until we do a leak search. Technician has included estimate for our 22 leak search and repair if refrigerant does escape quickly
Customer in Newburyport had no heat. Checked furnace and found the pressure switch tubing was plugged. Cleared tubing and checked operation. System running well now.
Installed (2) new 8â€ take offs with dampers feeding master bedroom area. Installed takeoffs, sealed to the duct work and secured flexible duct with proper straps to ensure no air leakage from supply runs. Balanced the air flow to reduce air velocity coming out over the bed in master bedroom. Basement filter should be changed to 16x25x4
Worked on Fujitsu ductless heat and cooling system in Salisbury area. Found issue with blinking error codes.
Completed gas tuneup on boiler in Newburyport. Cleaned burner logs. Cleaned thermocouple. Vacuumed base of boiler. Cleaned exterior of system. Tested all 3 zones for heat. Boiler fired properly. Gas pressure 3.5â€ w.c. Checked all safeties including side wall power venter. System running well at this time.
Completed final walk through of Bryant Evolution furnace and AC system in Newburyport. Showed customer maintenance requirements and new controls.
American standard air conditioning system was not cooling second floor of home. Checked system. Found thermostats calling for cooling. Zone dampers in basement working. Outdoor system running. Space load was too high for system operation time frame. Needed to run system longer. Added 2 pounds of R410-A to system. Unit running well now.