Brennon was timely, worked hard and helped explain things as he went to assist as I am a new home owner. Unit is running better at this point but I need to monitor to make sure ice buildup does not continue to hold. One comment Brennon left was that the thermostat should be located upstairs as the ventilation is not quite sufficient and so the first floor gets to temperature far earlier than the second floor. I would like a price to relocate the thermostat directly up. Additionally, shortly after hey left, the Honeywell thermostat screen went blank. I tried new batteries, flipping the breaker, flipping the batteries and holding the home button to try to get a factory reset. Not sure why it went dark but would like a call to hopefully fix without a visit.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Julian, thanks for choosing PDM and for taking time to share your air conditioning service review. A new home filled with surprises. As you know, Brennon gave you his all to keep your old AC working safely and efficiently. Glad your new AC system will give you peace of mind for years to come. Thanks again for trusting in PDM.
