I made a mistake by trying to shop local. With only a water sample, they told me I needed a new water softener. I then called PDM, which is the usual company I use. Their technician arrived on time, was pleasant and checked the water softener. He said it was working now and all I needed was salt. I will never go to any other company for repairs.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Jan, thanks for taking time to share your water softener service review. Glad to hear Pete took good care of you with his honest service. We appreciate your trust and look forward to our next maintenance visit!