Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Over the past 9 years of having unit installed I have not been disappointed with service and what few repairs I have had to have.
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Price
Convenience
Overall Experience
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Convenience
Overall Experience
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Overall Experience
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Very good work and excellent manners.
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Overall Experience
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Convenience
You need to make arrangements when one of your people call in. I waited 3 hrs and then had to call the office to find out where the service rep was. Come to find out he had called in and someone did't take the time to arrange someone to take his appointments. Someone had to come from the office to handle his calls.
Response from Perfect Service Heating & Air:
We spoke to the customer and addressed his concerns. The customer is happy now that we spoke.
Overall Experience
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Convenience
After speaking with the tech Jeremy about our units issue recently, I wondered why the guy that came in the fall last year did not mention any issues with the unit. It would seem that after looking at the photo Jeremy sent me, it should have been caught in the fall.
Overall Experience
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Convenience
FIRST CLEAN AND CHECK 15YR HEATING UNIT UNDER SERVICE AGREEMENT. CLEAN AND CHECK BURNERS AND BURNER OPERATION. CHECK HEAT EXCHANGER, HIGH LIMIT CONTROL, THERMOSTAT, AIR FILTER, AIRFLOW, ENERGY CONSUMPTION, HUMIDIFIER, AND ALL ELECTRICAL CONNECTIONS. LUBRICATE ALL NECESSARY MOVING PARTS, AND ADJUST BLOWER COMPONENTS.
1ST SERVICE CHECK-UP UNDER SERVICE AGREEMENT FOR A 2YR HEATING UNIT. CHECK THERMOSTAT, AIR FILTER, AIRFLOW, HUMIDIFIER, ENERGY CONSUMPTION, FAN CONTROL, AND ALL ELECTRICAL CONNECTIONS. CHECK MANIFOLD GAS PRESSURE AND FOR PROPER VENTING. CHECK BURNERS AND BURNER OPERATION. LUBRICATE ALL NECESSARY MOVING PARTS, AND ADJUST BLOWER COMPONENTS.
WINTER MAINTENANCE TUNE-UP FOR 6YR HEATING UNIT. CHECK THERMOSTAT, AIR FILTER, HEAT EXCHANGER, HIGH LIMIT CONTROL, GAS PRESSURE, FAN CONTROL, ENERGY CONSUMPTION, HUMIDIFIER, AIRFLOW, AND ALL ELECTRICAL CONNECTIONS. LUBRICATE ALL NECESSARY MOVING PARTS, AND ADJUST BLOWER COMPONENTS. CLEAN AND CHECK BURNERS AND BURNER OPERATION.
SERVICED A 6YR HEATING UNIT. CLEAN AND CHECK BURNERS AND BURNER OPERATION. ADJUST BLOWER COMPONENTS, AND LUBRICATE ALL NECESSARY MOVING PARTS. CHECK THERMOSTAT, AIR FILTER, HUMIDIFIER, HEAT EXCHANGER, HIGH LIMIT CONTROL, AND GAS PRESSURE AND FOR PROPER VENTING. CHECK ALL ELECTRICAL CONNECTIONS.
1ST SERVICE MAINTENANCE CHECK-UP FOR HEATING UNIT. CHECK THERMOSTAT, AIR FILTER, HUMIDIFIER, HEAT EXCHANGER, HIGH LIMIT CONTROL, GAS PRESSURE AND FOR PROPER VENTING, AND ALL ELECTRICAL CONNECTIONS. CLEAN AND CHECK BURNERS AND BURNER OPERATION. ADJUST BLOWER COMPONENTS, AND LUBRICATE ALL NECESSARY MOVING PARTS.
CLEAN AND CHECK HEATING UNIT. CHECK to GAS PRESSURE AND FOR PROPER VENTING, CHECK THERMOSTAT, AIR FILTER, HUMIDIFIER, ALL ELECTRICAL CONNECTIONS, HEAT EXCHANGER, HIGH LIMIT CONTROL, AND AIRFLOW. CLEAN AND CHECK BURNERS AND BURNER OPERATION. EVERYTHING IS RUNNING GOOD.
CAME OUT ON A FREE SERVICE CALL FOR HEATING UNIT, NO AC. CHECK THERMOSTAT, AIR FILTER, AND ALL ELECTRICAL CONNECTIONS. CHECK FAN CONTROL, GAS PRESSURE AND FOR PROPER VENTING. INSTALL 56 XX A/H COND PUMP ADC 12YR P&L. MADE SUER SYSTEMS WERE INSTALLED PROPERLY AND WORK AREA CLEAN WHEN FINISHED.
CLEAN AND CHECK HT. CHECK THERMOSTAT, CHECK HUMIDIFIER, CHECK ALL ELECTRICAL CONNECTIONS, CHECK HEAT EXCHANGER, CHECK HIGH LIMIT CONTROL, CHECK AIR FILTER, CHECK BURNERS AND BURNER OPERATION. ADJUST BLOWER COMPONENTS, LUBRICATE ALL NECESSARY MOVING PARTS. EVERYTHING IS RUNNING GREAT.
CAME OUT FOR AN ESTIMATE ON EQUIPMENT. INSTALLED 3.5T XX AH 7YR P&L. MADE SURE SYSTEM WAS INSTALLED PROPERLY. MADE SURE WORK AREA WAS CLEAN WHEN FINISH. CHECK THERMOSTAT, CHECK AIR FILTER, CHECK ALL ELECTRICAL CONNECTIONS. EVERYTHING IS RUNNING GREAT.
CLEAN AND CHECK HT. CHECK THERMOSTAT, CHECK BURNERS AND BURNER OPERATION, CHECK GAS PRESSURE AND FOR PROPER VENTING, CHECK HUMIDIFIER, CHECK HIGH LIMIT CONTROL, CHECK ALL ELECTRICAL CONNECTIONS, CHECK HIGH LIMIT CONTROL. ADJUST BLOWER COMPONENTS, LUBRICATE ALL NECESSARY MOVING PARTS. REPLACED UV, PUT IN CONTACTOR. EVERYTHING IS RUNNING GREAT. RENEWED SERVICE AGREEMENT.
CLEAN AND CHECK HT. CHECK THERMOSTAT, CHECK ALL ELECTRICAL CONNECTIONS, CHECK BURNERS AND BURNER OPERATIONS. CHECK HEAT EXCHANGER, CHECK AIR FILTER, CHECK HIGH LIMIT CONTROL, CHECK GAS PRESSURE AND FOR PROPER VENTING. ADJUST BLOWER COMPONENTS, LUBRICATE ALL NECESSARY MOVING PARTS. EVERYTHING IS RUNNING GREAT.
CLEAN AND CHECK A/C. CHECK THERMOSTAT, CHECK ALL ELECTRICAL CONNECTIONS, CHECK CONDENSER COIL, CHECK AIR FILTER, CHECK FREON LEVELS, CHECK DRAINAGE. LUBRICATE ALL NECESSARY MOVING PARTS. ADJUST BLOWER COMPONENTS. EVERYTHING IS RUNNING GREAT.
CLEAN AND CHECK A/C. CHECK THERMOSTAT. CHECK FREON LEVELS, CHECK AIR FILTER, CHECK DRAINAGE, CHECK CONDENSER COIL, CHECK ALL ELECTRICAL CONNECTIONS. LUBRICATE ALL NECESSARY MOVING PARTS, ADJUST BLOWER COMPONENTS. EVERYTHING IS RUNNIN GREAT. RENEWED SERVICE AGREEMENT.
CLEAN AND CHECK A/C. CHECK THERMOSTAT, CHECK AIR FILTER, CHECK CONDENSER COIL, CHECK DRAINAGE, CHECK FREON LEVELS, CHECK ALL ELECTRICAL CONNECTIONS. ADJUST BLOWER COMPONENTS, LUBRICATE ALL NECESSARY MOVING PARTS. EVERYTHING IS RUNNING GREAT.
CLEAN AND CHECK A/C. CHECK THERMOSTAT, CHECK FREON LEVELS, CHECK AIR FILTER, CHECK DRAINAGE, CHECK CONDENSER COIL. ADJUST BLOWER COMPONENTS, LUBRICATE ALL NECESSARY MOVING PARTS. EVERYTHING IS RUNNING GREAT. RENEWED SERVICE AGREEMENT.
