Experience was very good. Only point of feedback is that I would have liked to have received a summary report of the service that was done in addition to the invoice.
Our A/C wasn’t cooling and I contacted Five Star heating and cooling for a repair. Our initial technician Matt was very knowledgeable about HVAC and informed us that a repair may not last and that a new unit was probably in our near future! He was absolutely correct as we had a leak in refrigerant within the next week. Five Star gave us the BEST and most fair deal on a new AC unit compared to other Columbus companies and even provided us with a portable air conditioner until our install date. Blake and Eric were fast and efficient during our install and completed our wonderful experience with Five Star. I will definitely recommend this company to family and friends. Thank you so much!!
Jake came by and gave us an honest diagnostic of our AC. He noticed a few issues and gave us an estimated cost of repair when asked. Best of all, he wasn't pushy when I asked to hold off on repairs until I check the warranty of our parts (last instal was through a different company). Will definitely use again.
The service provided by Pickerington Heating & Cooling has been fantastic! Employees are very friendly, efficient, knowledgable and on time!
My technician Matt did a great job, was punctual and explained what the problem was with my whole house humidifier he changed the pad and all is working perfect again.