Absolutely positively outstanding very punctual very professional very courteous got job done in a timely manner couldn't ask for anything better
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I completed a diagnostic on a Carrier A/C. Customer let me know that the A/C was frozen yesterday. I inspected the system and found outdoor unit is covered with debris. I also found that duct runs were sweating. The dirty filter that was removed before I arrived most likely caused most issues. They are going to clean the outdoor unit and replace the filter more often. Operating at departure.
I had vehicle maintenance performed on my vehicle. Everything is good as is upon departure.
Performed a tune-up and safety check--up for a 2019 AC unit. Ac tuneup complete. No concerns.
Upon arrival l tech found the thermostat at 90 degrees. I found that filter was dirty. I removed filter and went out to unit. I hooked gauges up to unit and found that unit is low on refrigerant. Unit and line set hold approximately 6-7 lbs of R22. Customer decided that they wanted to wait and talk to their insurance company before getting an estimate. I left card with customer and they said that they would contact us to get an estimate. Unit is low on refrigerant due to leak because of age of unit. Customer does not have a/c at this time.
Install 16x25x4in filter housing in the attic/ easy access.
