I can't tell you enough how pleased I am with the service we received from Tom. In the 40 years I've been a Point Bay customer I have never had anyone be as dedicated to his job in that he goes over and above in his maintaining our furnace. I am definitely going to ask for him again next year when it's time for our yearly service maintenance. Your company should be proud to have him as an employee.
Wonderful service and very trustworthy servicemen Thank you
Fran was my technician that remembered being at my house in 1997 for a cleaning service. Very polite, knowledgeable, prompt and clean!
I have been a customer of Point Bay Fuel for many years. They are always there if I have any issues and I would recommend them for great customer satisfaction
Fran has been my mechanic before and has always been an excellent mechanic. Troubleshotthe problemin 5 minutes and my problem was repaired in no time! Thank You
Next day service. Very efficient and fair pricing.
I was very pleased with the service provided.
Technician was top notch
Gentleman arrived as scheduled, was courteous and professional. He responded to my questions and was knowledgeable. The information provided was detailed and indicated thorough understanding of services provided.
great service..though was wondering why as a customer, I must supply the air filter on the yearly maintenance. the tech offered to acquire one from supply but would gave to come back.. I can have a family member install. from talking to others who have service with other companies this seems to be part of the yearly maintenance? I do know that if I had one ready the tech would have easily installed but I was unsure of size needed at the time of my appointment.
Frank was excellent ,very polite and informative.
We have had Pt Bay for over 15 years & have always been pleased with the service & promptness.
Miscellaneous service and repair @warm air furnace.
T stat problem
Cleaning & servicing