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a customer of point bay for over 35 years,never let me down,best service and most reliable company out there,thanks again point bay,keep up the good reputation!
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Fran is a great person and equally great employee for point Bay. He is personable, caring, and Has helped me understand the needs for service/ equipment in the future.
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Very experienced and explains everything. Professional
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Fran provided the type of service that was unrivaled and expedient. Once the problem was diagnosed, he acquired the parts necessary in record time and the repair was completed within hours of placing the initial service call. Give that man a bonus!
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Went over and checked everything. Explained what he was doing and why
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Customer requested their annual maintenance which is included in their service contract. Service tech, Skip came out and cleaned up the boiler and made sure it was working efficiently for the customer.
Customer who uses us for oil called and inquired about a new AC unit. With two technicians we were able to install a 2 ton Airtemp condenser and coil in one day.