We have been with Powell & Turner for over seven years and have never had any negative experience with the management or mechanics that have installed or serviced our HVAC equipment. Today we had Barry Thompson and Tony Towns provide our 6 month service on all of our HVAC equipment, which includes 3 ductless heat/cool pumps, the furnace and AC unit, and the humidifier. They also cleaned or replaced all of the respective filters. Both of these guys are very professional and mindful of our home, ensuring they had shoe protectors on at all times. We encountered a few issues with our systems and Barry and Tony took went the extra mile and spent extra time to troubleshoot the problems and track down the cause and then explain to us what was going on in terms that we could understand. They then provided us with possible solutions. These two men are well informed, and well educated about the HVAC products we have in our home and their work ethics are to be commended. It was a pleasure to have these two friendly, trustworthy, courteous, and respectful Powell & Turner servicemen in our home. We look forward to continued Exceptional service from them. Its great doing business with Powell & Turner and look forward to continued exceptional service from Barry and Tony in the future.
