As always, I was completely satisfied with everything that was provided by Barry. He has become the regular service rep for the past several years and he is professional, polite, friendly, knowledgeable, thorough, and responsive to any questions. He is outstanding and a credit to your company.
Barry was patient and helpful the entire visit. He explained everything he was doing, and along the way he educated me on proper use and maintenance. He didn't rush the job, yet he was cognizant of my time. It was an extremely positive experience!
Barry Thompson was very professional and friendly. He was able to explain further information on my AC unit I was unaware of. As a result, I signed up for their service plan to ensure I don't get caught with any issues during inclement weather!
I have been 100% satisfied with the friendliness and professionalism of Wayne and all of the technicians that have been to my home. I feel they have all been totally honest and trustworthy!
I hate when things go wrong with the typical homeowner "things are bound to happen" when it comes to owning a home, but it's always been a pleasure dealing with all of you..........Tammy, Barry, and Wayne. Thank you, all, Rick Sattler
Powell & Turner's Team did exactly what they promised. A professional crew arrived on time & installed my new HVAC system. They didn't pretend to know everything about the system (Lennox). Instead, they took the time review the material and confirm their decisions - much appreciated. They were willing to stop and address any of my questions and concerns. Great Company
Barry serviced our A/C unit at our request since it wasn't cooling the house off on a hot day. Called on Friday and they were there Monday. Great response time considering the season. Found the problem, fixed it, recharged the system, and recommended additional replacement of two capacitors to ensure peak performance. A/C runs like a champ now. Thank you Barry.
Prior to contacting Powell and Turner we had an estimate from another company that advised us to replace one of our A/C units. Barry Thompson from Powell and Turner then came by and detected to problem with our A/C unit and fixed the problem at a reasonable price (MUCH less than replacing the unit). Barry was very fair and did a great job fixing our A/C problem. We will definitely use them again in the future.
Overall wonderful experience with Powell and Turner. Once again, Wayne provided great service and our house is cool again!!
Repaired central cooling system the system is now operating normally
Service call no cooling we were paired to central cooling system and the system is now operating normally
New Amana HP--ready for summer now! Bring it on!