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Joe was pleasant, personable, and professional. He presented me with a variety of options for my situation.
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Albert is knowledgeable, kind and efficient. Wonderful experience!
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Luis was great. He identified the issue immediately, fixed it quickly, and kept me informed the whole time. Price was a bit higher than expected but the service was excellent.
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Tony did an incredible job installing my new water heater and fixing the water pressure coming into my house. 10/10
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Once again, Tony Arevalo has provided excellent service. He arrived on time and quickly began working on the water heater flush. He provided suggestions and clear explanations for additional services to bring the water heater up to code and to maintain it in good working condition. In addition, he performed an annual plumbing inspection.
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The service provided by Albert Gomez was top notch. He was personable and friendly. He worked efficiently to determine my HVAC is in working condition. He made suggestions and explained the benefits of upgrading the system. I’m extremely pleased with the professional service provided.
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Albert was thorough is his attempt to isolate the point of failure of the Daikin installation. This is what he identified as that failure. At this stage of the game, Albert Gomez (Power Pro Plumbing) found a leak at one of the connectors (of the double header system). He chose to use the proper torque wrench to secure the leak. Additionally, he added 3 pounds of refrigerant as needed to replenish the system. At this point, it seems as if there is nothing wrong with the original (new) unit. The error occurred during installation when the installers improperly tightened the connector. Simply put, a lack of due diligence led to this situation ( at some cost to me, approximately $1500 up to this point--- ) 2 different companies to diagnose and find the point of failure plus the cost of securing the leak and replacing the lost refrigerant. I appreciate your follow through and I will contact you if I need your assistance in the future. Thank you. Obviously, we will have wait and see if indeed the failure of system has been correctly diagnosed and properly addressed. I do have one question; for this particular unit, I expect to see an LED room temperature display on the inside headers--- which is no longer displayed. I would appreciate getting the bottom of the lack LED display.
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Ricky is seasoned and knows the business well. They don’t sub out anything, everything is in house and he is very thorough.
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Emiliano did a great job performing our annual service check up which included a flush of our tank less water heater. He clearly explained everything he was doing and caught several issues that I need to correct.
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Tony was very professional, friendly, explained the work he did, and answered all of our questions. We were very satisfied and would ask for Tony again if other plumbing issues may arise. Suttle
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Great technician he knew what to do and was able to answer my questions very knowledgeable and kind.
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I’ve had drain issues for about a month or so now, and no other companies around had been able to assist me. I called Power Pro Plumbing, just because I’m a long time listener of ESPN Radio (and I remembered hearing a commercial from them), and they sent over Alex. Oh my goodness, from the moment he heard the issues he knew right away what the issue was and got started on it. He cleaned out the clog within minutes and now everything is finally back on track! It’s incredible. This is going to be my go-to company from this point forward, as I know that they truly have professionals that are friendly and most importantly, extremely knowledgeable! Alex is the man you want if you’re experiencing any type of drain or plumbing issues…trust me!!!
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Dayvid was very pleasant to work with very knowledgeable. He knew his business.
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Alex was very prompt, knowledgeable and a pleasure to work with. Explained everything in details and went the extra mile to reattach my trap after unclogging my drain. Thank you for excellent customer!
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