Of course my water/air heater broke on a very cold Saturday before Christmas. Between a Sunday, and Tuesday being Xmas Eve (where almost nobody was available), they were able to order my part and have me back up and running by Monday! Would/will recommend.
After working with another company trying to figure out why our hot water heat unit wasn't working properly, we contacted Ken to see if he could tell us what was wrong. He came out, looked at the system, and told us what needed to be done. The unit was original to the house from 1963, so it's on the end of its life.He worked on it, but later when it wasn't working quite properly yet, we called, and he came out to readjust settings. With the bitter cold temps, we experienced some problems yet again. He came out and put in a new pump, which we found out was the culprit. Ken was very knowledgeable, explained everything to us, was prompt in returning our calls and coming out to service our unit. He worked quickly, and cleaned everything up. We were very happy to have someone competent help us out to finally solve the problems we were experiencing.
Tim was great and got the job done fast. He also was able to get to us the next day to fix out problem.
Our old furnace humidifier died. Called Prestige because they'd done an excellent job replacing a water heater several years ago and, again, had a very good experience. They were able to schedule the work for the next day, kept me informed of when they'd actually arrive to do the work, did what appears to be a very professional and totally mess-free installation. The installer was personable, friendly and professional; can't ask for more.
I delt with Ken after speaking with competing service companies. Ken's made every effort to answer my questions and make sure I stayed informed throught the process. I would highly recommend Prestige Plumbing Heating and Cooling to anybody.
Compared to other services such as Nicor and such the prices were really high both for parts and labor. However service is top notch.
These guys are awesome. Ken came out to inspect the job to give us a quote, ordered up the Materials needed right away and was very prompt on returning when they said they would. Very Professional and Quality Workmanship. I will refer them to friends.
Our water heater went out on the eve of Christmas eve. We were worried about getting it replaced before Christmas. After calling a few different places and mostly not having anyone answer the phone, we called Prestige Plumbing and they answered right away. Tim was able to come out immediately and the installation was very quick. We are very satisfied with the responsiveness and timeliness of the service as well as the competitive pricing. It was a great relief to have hot water within a couple hours of making the call.
I would absolutely recommend Prestige Plumbing for anyone looking for a reliable plumbing company. Tim has done several jobs for me now and each time he has been efficient and very very reasonably priced. Hes up front about how much things will cost and when he'll arrive. We've even had to call them for a quick fix and they were able get here the same day to sort it out. Its good knowing a plumbing company like Prestige is out there.
Technician was right on time, went right to work and explained thoroughly the part that needed replacing and suggested replacing another that might fail soon. I appreciated the good communication.
I feel like I got a thorough explanation of what was going on with my furnace and what my options were going forward. Ken took the time to answer all my questions.
Installing 96% 2-Stage Variable Speed Ruud Furnace
Installing 50 gal Bradford White Water Heater
Installing 50 gal Bradford White Water Heater
Installing Bradford White Water Heater
Replaced Goodman furnace coil gasket and cover
Replaced 3 Sump Pumps & 2 Backup Batteries