Response from Princeton Fuel:
Thank you for the 5 Star Review. It is great hearing from our customers.
Overall Experience
Quality
Price
Convenience
Ron took the time to explain how the system is designed to work and explained what I should keep an eye on.
Response from Princeton Fuel:
Thank you for the 5 star review. Glad we were able help.
Overall Experience
Quality
Price
Convenience
Ron is knowledgeable, professional, and courteous. He fixed a defective condensate pump. And thank you PFO for standing behind your product
Response from Princeton Fuel:
Thank you for the super review!!! Let us know if there is anything else we can do for you.
Overall Experience
Quality
Price
Convenience
He was full of jokes and sarcasm about a very serious issue. He did not fix the issue. He did not call me before he left the premises to notify me of his findings despite being asked to do so upon his arrival. I had to track him down while he was on his way to another job. I was left with no repair. He stated PFO did not have the capabilities to repair my system while laughing the whole time. I was very unhappy and honestly he caused more stress to an already stressful issue. I don’t know what happened to him. I will not be using PFO for service again
Overall Experience
Quality
Price
Convenience
Ron has always been the star tech staff at PFO. He is a great problem solver. We had a tricky communication fault issue to be resolved. He identified the problem accurately and executed a solution either ease. Our problem is now solved!
Response from Princeton Fuel:
Thank you for the stellar review. Glad the problem is solved.
Overall Experience
Quality
Price
Convenience
Ron has always been the best!
Response from Princeton Fuel:
Thank you for the review!!!!!
Overall Experience
Quality
Price
Convenience
Excellent service by Ron. Found the issue with the a/c unit and got it fixed.
Response from Princeton Fuel:
Thank you for the 5 Star Review.
Overall Experience
Quality
Price
Convenience
Our furnace had a small oil drip. Ron arrived on time and diagnosed the problem quickly. He had a new coil type hose with him and replaced the part. Ron ran the furnace a few times after the job was complete to ensure the leak issue was resolved. Ron is personable, professional and knowledgeable.
Response from Princeton Fuel:
Thank you for the review. Glad we were able to resolve the issue quickly.
Overall Experience
Quality
Price
Convenience
Ron did an excellent job finding the problem and explaining it to me
Response from Princeton Fuel:
Thank you for the 5 Star review.
Overall Experience
Quality
Price
Convenience
Ron came and very quickly assessed the issue and very thoroughly explained it to me. I will ask for him again. He went above and beyond trying to solve it and gave me a very detailed action plan
Response from Princeton Fuel:
Thank you for the great review!!!!!!!!!
Overall Experience
Quality
Price
Convenience
Thorough inspection, problem diagnosis and repair
Response from Princeton Fuel:
Thank you for the 5 Star Review!!!!
Overall Experience
Quality
Price
Convenience
Ron from Princeton Fuel can out to look at our non-functional AC on relatively short notice. He was able to diagnose the issue.
Response from Princeton Fuel:
Your 5 Star Review is greatly appreciated.
Overall Experience
Quality
Price
Convenience
Excellent tech does a great job!
Response from Princeton Fuel:
Thank you for the review.
Overall Experience
Quality
Price
Convenience
Our technician was kind and was very thorough in explaining what the problem was with our AC. He also offered suggestions on routine maintenance that I could do myself.
Response from Princeton Fuel:
Thank you for taking the time to give Ronnie such a nice review.
Overall Experience
Quality
Price
Convenience
Ron fixed our malfunctioning A/C in a very timely manner. He was professional and took the time to thoroughly explain the situation. I highly recommend Ron and PFO!
Response from Princeton Fuel:
THANKS FOR THE GREAT REVIEW!!!!!!
Overall Experience
Quality
Price
Convenience
two Zone Mitsubishi heat pump not heating. master bedroom blinking fault code. found one zone calling for heat and one zone in air condition mode advised both have to be in the same modes. ran both in heating mode operation normal
replace old Mercury t87f thermostat with non Mercury digital non-programmable heat only. ran and checked operation with customer okay
oil fired hot water boiler relief valve leaking, check extra tank adjusted feeder to 12 to 15 lb replaced valve ran and check pressures nothing leaking
Carrier Infinity gas furnace throwing multiple faults 4142 and 33 active fault is the inducer motor
no heat customer shut down boiler replaced leaky gauge glass nuts and washers allowed system to run and cycle off on pressure watched low water cut off delay feed then refill to proper level normal operation
new oil boiler no heat has hot water, thermostat was set or cool not in heat mode, waited till both loops returned hot okay now
replace modulating gas valve and reroute PVC fresh air intake to the side of the Furnace set up gas pressures took efficiency test system running at Peak efficiency
replace three Steam Auto radiator vents, ran system till all radiators Heating
replace cracked leaking neutralizer condensate pump,
check wall McLane gas 5 section hot water boiler Found three of the five sections Leaking
inspect attic and first floor hva system had lightning strike in spring time ever since getting strong odors