He was knowledgeable and upfront about the possible issues with my furnace. Very happy with the service and recommend him and the company.
Called PFO for a furnace issue and they arrived same day. Despite the challenges, they had the required ignitor part on-hand and managed to fix the issue. Ron was a pleasure to work with, highly recommended!!!
Wonderful service, very knowledgeable and very friendly!
Both the schedulers/office and the on site Rep were pleasant and professional. Rep was on time and efficient. Overall a very satisfying experience.
Ron was great - professional, friendly, very knowledgeable, neat and explained everything very clearly. I would definitely request to have Ron take care of any future service issues.
Heat broke on a warm day so it was off. Turned it on to find out a part was broken. Ron came and diagnosed the issues quickly, went to get the part for us to ensure the house was back to being heated same day. Couldn’t ask for a better service call!
I would like to thank the PFO staff who helped me with the furnace is i experienced today Mon 2-22. When the service tech Jeff arrived he was very reassuring that everything would be alright. He was very personable and as we talked throughout his servicing of my furnace he was willing to show me what the issues were. I appreciated that he would be so patient and with the conversations we had I learned other things about my furnace I didn't know before and could help me in the future. Thank You Jeff.
Needed a new hot water heater. Everyone we dealt with was courteous and knowledgeable. The sales representative gave an informative assessment and recommendation. He was sensitive to our desire to get the job completed quickly The service team arrived on time and did an excellent job with the installation. They took the time to explain the new equipment and did a thorough clean up. They were true professionals. It was a pleasure to work with everyone from PFO. An excellent experience from start to finish.
Infinity heat & cooling check with old infinity controller , now working with new communication wires replaced
Carrier infinity thermistor sensor faults