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Response from Pros 360:
That's what we strive for! Thank you for sharing your experience with our company!
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David explained very clearly what the issues were, talked through all the options, was professional ---- After letting me know what needed to be done, I was able to make a choices--- the unit is working great now. He is a great asset to your company.
Response from Pros 360:
After inspecting the unit to figure out the underlying issues, our technician will give you recommendations as well as pricing for the repairs. The choice is yours to move forward. David is defiantly a great asset! Thank you for you kind words.
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Pros360 and David in particular is really great. Being new to my condo and not having full access to the roof, David went out of his way to make sure he could get access to my unit. Besides a maintenance check, I also had a Nest thermostat installed. David explained all my service options and the Nest install in clear, simple language that I could understand. I can't recommend Pros360 enough.
Response from Pros 360:
It's a really good idea to invest in a Nest thermostat. They are more technologically advanced, but once you learn to use them, it's as easy as using your cell phone. Thankfully, our technicians have installed these many times and can explain how to use them in the easiest way. Thank you for becoming one of our members and for choosing Pros 360!
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Christian did a great job troubleshooting and servicing our AC unit. I highly recommend their service!
Response from Pros 360:
During emergencies, we try our best to get there as soon as possible to get you comfortable again. Thank you for recommending us and for mentioning one of our team members. Chris will really enjoy hearing this!
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Great assessment!
Response from Pros 360:
Our home adviser had a wonderful time speaking with you during our visit. Thank you for your kind review!
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I have them check on the whole system a couple times of the year. Their promptness and courtesy, both over the phone and in person, are very professional. As with any aging system, some things will start to wear out. They have pointed out those possible items on my system, along with estimated prices to repair them. No hard sell.
Response from Pros 360:
Thank you so much for taking the time to write a review. We greatly appreciate you as our customer and we always look forward to working with you.
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Replace the flame sensor (last week). Replace control board
Replace the flame sensor (last week). Replace control board
Control board needs replacing, schedule after board is ordered
Comprehensive Precision Tune Up, filter change, suggested repairs
Membership agreement 1st visit, Chemically wash condenser coil, chemically wash evaporator coil, blower assembly cleaning, blower motor capacitor replacement, T6 WiFi thermostat installation, R22 top off charge
PTU; Several required repairs and suggested recommendations will call back to schedule
PTU; Several required repairs and suggested recommendations will call back to schedule
Condenser chemical cleaning Assembly blower motor cleaning and membership renewal
Diagnostic; No cool, condenser fan motor functioning intermittently but going bad-needs replacement
Gable mount attic fan installed; working in proper order
Precision Tune Up, 1st visit of membership, repaired insulation issue in blower compartment
