After our expansion tank suddenly burst on a Saturday night, spewing water all over the basement, Jake called me right back on FaceTime so he could actually see the problem and pipes involved and tell me how to stop the flow of water right away. Good thinking! That saved a lot of time and water and damage! When he arrived, he replaced the tank, checked the system, and recommended wifi water leak monitors in case there's a "next time" and we're not at home.
