6008 Bur Trail
Raleigh, NC 27616
919-213-8331

Local Reviews
for raleigh, nc

Rated 4.9 out of 5 stars based on 21 customer reviews

HVAC issues

Overall very good service, I would recommend this company again.

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excellent service

Johnathan was excellent and did his job top notch. He explained everything, answered my questions, and was respectful.

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Awesome service, generous folks

I worked with Doug, Hunter, and Wesley, and they all did a wonderful job of solving my problem without trying to rip me off like other HVAC contractors. Doug is an honest, knowledgeable businessman, and I can't recommend him and his staff more highly.

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Always great service

I have used Doug Britt with Raleigh Air for years and he is awesome! He is so responsive and knows his stuff! I am a real estate agent and don't hesitate to refer him to all of my clients, friends and family.


Response from Raleigh Air:

Thank you for the wonderful review.

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Outstanding service!

Hunter came out to repair a mess created by another heating & air company that had chopped through 3 wiring harnesses, leaving us with no heat during the coldest week in history of Raleigh. Not only was Hunter very professional, but very friendly with my Husky attempting to “Help him”! He is a very bright guy, analyzed the problem and got right to work fixing it properly, despite the mess that was left behind by the previous guys. I would recommend him to anyone, he really knows what he is doing.

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Great service at any hour of the day. Hunter and Doug are great and we would highly recommend their services

We were very pleased with our experience. It took a few visits to troubleshoot the issue, but they were persistent and completed the repair. Very pleased.

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Great Service!

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Great Service and Price

Came quickly to service unit. Very knowledgeable technician. I have never seen such efficient use of time and energy. I stayed with him and observed how efficient and knowledgeable he was and what a fair price for work performed!!!

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Great deal

Had several quotes and Raleigh Air was the best. Had quality options and took the time to explain the differences in the various bids.

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Intuitive Tech, Experienced

I wasn't fully versed in all the terminology necessary to communicate my problem, but these techs picked up on exactly what I was trying to say and found the source of the problem quickly. Would definitely recommend to anyone.

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Thank you Wes

Thank you Wes and Doug for making sure my new unit was correctly installed and working in an efficient manor.

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They are the greatest!!!!!

My air conditioner stopped working during very hot weather and Raleigh Air immediately and promptly replaced the air conditioning unit. The technicians arrived at the specified time, were very professional and made sure everything was working properly before they left. I will use them for all my heating and air conditioning needs and would highly recommend them. They were terrific....................

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Quick install on a 2 zone split

The guys had the 2 zone split in and done before I even knew they were there.

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Great service, professional and fair

This company is prompt, courteous and knowledgeable about their products and customer service. I will continue to highly recommend them to all my family and friends. Their prices are great. I was quoted a price for replacing my HVAC system by another company. Raleigh Air beat the other price quoting less than half of my original quote. Being a senior citizen, I have to be very careful and I know Doug Britt and his employees are going to take good care of me and my HVAC system, without taking advantage.

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Quick response and trouble shooting saved me money

Our Heater went out this past winter. They responded the same day. He went through and checked each item instead of going right to his first thought on what goes bad on my type of unit. I am glad he did it ended up being a small part that was an easy fix and just as important the cheaper outcome by hundreds of dollars. He had the required part on his truck and had our heat back on in less than 30 minutes of getting to our home.

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Job Locations
for raleigh, nc

Doug B.

Doug B. Job Checkin

Gave an estimate near Wade Ave. for HVAC system replacement.


Doug B.

Doug B. Job Checkin

Provided a Quote near Madison Park for ductwork cleaning services.


Doug B.

Doug B. Job Checkin

Furnace Maintenance near Northwood Acres. I arrived at a residential customer's home to perform a routine maintenance check on their furnace. I replaced the air filter, cleaned the burners, and checked for any gas leaks. I also performed a carbon monoxide test to ensure that the unit is functioning safely.


Doug B.

Doug B. Job Checkin

Air Conditioning Repair near Woodrow Park. Called by a residential customer complaining of a noisy air conditioning unit. Upon inspection, I found that the fan motor was malfunctioning. I replaced the motor and performed a thorough cleaning of the unit.


Doug B.

Doug B. Job Checkin

Heating Repair near Five Points. Contacted by a residential customer whose air conditioner was not turning on. After checking the electrical panel and the thermostat, I found that a faulty capacitor is preventing the unit from starting. I replaced the capacitor and tested the unit to ensure that it is running correctly.


Doug B.

Doug B. Job Checkin

HVAC Repair near Chasteal Trails. Fixing a malfunctioning reversing valve in a heat pump system.


Doug B.

Doug B. Job Checkin

Furnace Repair near Crabtree. I arrived at a residential property to replace a malfunctioning ignition control module, which was causing issues with the furnace's performance. After the repair, the furnace is now functioning efficiently.


Doug B.

Doug B. Job Checkin

A/C Repair near Brier Creek. I replaced a malfunctioning temperature sensor in a customer's air conditioning unit, which was causing poor cooling performance. After the repair, the customer's home is now comfortable and cool once again.


Doug B.

Doug B. Job Checkin

Thermostat Repair near Baytree. I arrived at a residential customer's location to repair their malfunctioning thermostat. Upon inspection, I found that the thermostat's wiring was faulty. I replaced the faulty wiring and calibrated the thermostat to ensure accurate temperature readings.


Doug B.

Doug B. Job Checkin

HVAC System Installation near Grove View. I arrived at a residential customer's location to install a new HVAC system. After assessing the customer's needs, I recommended a high-efficiency system that would meet their requirements. I installed the new system and tested it to ensure it was working correctly. I also gave the customer a detailed demonstration of how to use the system and its features.


Doug B.

Doug B. Job Checkin

HVAC System Repair near Southbriar Creek. I repaired a damaged heat pump reversing valve in a commercial building to restore the building's HVAC system function.


Doug B.

Doug B. Job Checkin

HVAC Maintenance near Wayneridge. I replaced a clogged air filter in a customer's HVAC unit, which was causing the system to overwork and reduce its efficiency.


Doug B.

Doug B. Job Checkin

Air Conditioning Unit Repair near Swartz. I fixed an air conditioning unit by replacing a damaged section of the refrigerant line. After recharging the system, the customer's home is now comfortable and cool once again.


Doug B.

Doug B. Job Checkin

Ductwork Repair near Rangewood. I was contacted by a residential customer who complained about uneven heating throughout their home. After inspecting the system, I found that the ductwork had several leaks. I repaired the leaks and sealed the ducts to improve airflow and ensure even heating throughout the home.


Doug B.

Doug B. Job Checkin

Furnace Maintenance Service near Inverrary. I arrived at a residential customer's location to perform a routine maintenance check on their furnace system. I inspected and cleaned the burners, replaced the air filter, and tested the system for leaks. I also advised the customer on the importance of regular maintenance to prevent future breakdowns.