Johnathan was excellent and did his job top notch. He explained everything, answered my questions, and was respectful.
I worked with Doug, Hunter, and Wesley, and they all did a wonderful job of solving my problem without trying to rip me off like other HVAC contractors. Doug is an honest, knowledgeable businessman, and I can't recommend him and his staff more highly.
I have used Doug Britt with Raleigh Air for years and he is awesome! He is so responsive and knows his stuff! I am a real estate agent and don't hesitate to refer him to all of my clients, friends and family.
Response from Raleigh Air:
Thank you for the wonderful review.
Hunter came out to repair a mess created by another heating & air company that had chopped through 3 wiring harnesses, leaving us with no heat during the coldest week in history of Raleigh. Not only was Hunter very professional, but very friendly with my Husky attempting to “Help him”! He is a very bright guy, analyzed the problem and got right to work fixing it properly, despite the mess that was left behind by the previous guys. I would recommend him to anyone, he really knows what he is doing.
We were very pleased with our experience. It took a few visits to troubleshoot the issue, but they were persistent and completed the repair. Very pleased.
Came quickly to service unit. Very knowledgeable technician. I have never seen such efficient use of time and energy. I stayed with him and observed how efficient and knowledgeable he was and what a fair price for work performed!!!
Had several quotes and Raleigh Air was the best. Had quality options and took the time to explain the differences in the various bids.
I wasn't fully versed in all the terminology necessary to communicate my problem, but these techs picked up on exactly what I was trying to say and found the source of the problem quickly. Would definitely recommend to anyone.
Thank you Wes and Doug for making sure my new unit was correctly installed and working in an efficient manor.
Full unit diagnostic, New contract
Full unit check, Control board replacement
Full unit check, Adding Freon
Full unit diagnostic, Repairing Duct Work
Full Unit Diagnostic, Changing Damper Motor
Full Unit Check, Duct Work
Full unit diagnostic, Adding refrigerant
Full system check, Replacing breaker
Full unit diagnostic, Diagnosing of compressor
Full unit diagnostic, adding refrigerant
Full unit diagnostic
Replacing Trane Unit
Full unit service and diagnostic
Full unit diagnostic
Full Unit Diagnostic