Overall very good service, I would recommend this company again.
Johnathan was excellent and did his job top notch. He explained everything, answered my questions, and was respectful.
I worked with Doug, Hunter, and Wesley, and they all did a wonderful job of solving my problem without trying to rip me off like other HVAC contractors. Doug is an honest, knowledgeable businessman, and I can't recommend him and his staff more highly.
I have used Doug Britt with Raleigh Air for years and he is awesome! He is so responsive and knows his stuff! I am a real estate agent and don't hesitate to refer him to all of my clients, friends and family.
Response from Raleigh Air:
Thank you for the wonderful review.
Hunter came out to repair a mess created by another heating & air company that had chopped through 3 wiring harnesses, leaving us with no heat during the coldest week in history of Raleigh. Not only was Hunter very professional, but very friendly with my Husky attempting to “Help him”! He is a very bright guy, analyzed the problem and got right to work fixing it properly, despite the mess that was left behind by the previous guys. I would recommend him to anyone, he really knows what he is doing.
We were very pleased with our experience. It took a few visits to troubleshoot the issue, but they were persistent and completed the repair. Very pleased.
Came quickly to service unit. Very knowledgeable technician. I have never seen such efficient use of time and energy. I stayed with him and observed how efficient and knowledgeable he was and what a fair price for work performed!!!
Had several quotes and Raleigh Air was the best. Had quality options and took the time to explain the differences in the various bids.
I wasn't fully versed in all the terminology necessary to communicate my problem, but these techs picked up on exactly what I was trying to say and found the source of the problem quickly. Would definitely recommend to anyone.
Thank you Wes and Doug for making sure my new unit was correctly installed and working in an efficient manor.
My air conditioner stopped working during very hot weather and Raleigh Air immediately and promptly replaced the air conditioning unit. The technicians arrived at the specified time, were very professional and made sure everything was working properly before they left. I will use them for all my heating and air conditioning needs and would highly recommend them. They were terrific....................
The guys had the 2 zone split in and done before I even knew they were there.
This company is prompt, courteous and knowledgeable about their products and customer service. I will continue to highly recommend them to all my family and friends. Their prices are great. I was quoted a price for replacing my HVAC system by another company. Raleigh Air beat the other price quoting less than half of my original quote. Being a senior citizen, I have to be very careful and I know Doug Britt and his employees are going to take good care of me and my HVAC system, without taking advantage.
Our Heater went out this past winter. They responded the same day. He went through and checked each item instead of going right to his first thought on what goes bad on my type of unit. I am glad he did it ended up being a small part that was an easy fix and just as important the cheaper outcome by hundreds of dollars. He had the required part on his truck and had our heat back on in less than 30 minutes of getting to our home.
Springtime Air Conditioning Repair near Stanhope. Sent to a residential home to repair an a/c system that was failing to work for the homeowner. Upon arrival found the a/c damper motor failing to open the damper. Replaced damper motor to bring the unit back to operation. The customer was pleased on departure.
Provided Quote near Broad Oaks. Came out to provide an estimate for replacing a fan belt on a home a/c system.
Springtime HVAC Maintenance near Boylan Heights. Returned to a repeat customer’s home to perform a full system diagnostic tune-up for preventative maintenance. The tune-up helps to endure the system is operating well for the customer, bringing down repair costs. Happy customer on departure.
Springtime HVAC Repair Service near Lockwood Folly. Visited a commercial client to inspect the HVAC unit for damage. Noticed the pressure switch on the HVAC system was malfunctioning. Replaced the pressure switch on the unit, to bring it back to working order. The customer was relieved on departure.
Springtime Air Conditioning Installation Service near Stonebridge. Went out to the scheduled installation of a brand new HEIL Air Conditioning system at a residential home. Tested the new system for quality and operation. The unit is running as per the manufacturers’ recommendations.
Springtime Air Conditioning Tune-up near Lake Wheeler. Sent to a residential home to perform a full system precision tune-up on the home’s air conditioning unit. Discovered condensate drain clogged. Cleared condensate drain. Changed filters. No other issues to report. The system is good to go. Customer was happy on departure.
Spring HVAC Installation Service near Woodvalley. Went out to the scheduled installation of a new Rheem HVAC system for a residential homeowner. Installed the new system. Tested for quality performance. The new system will help to lower energy costs in the home.
Spring Air Conditioning Maintenance near Inwood Forest. Performed a tune-up on a York central air conditioning system for a residential customer. Checked for performance. Cleaned the system. Replaced filters. No further issues found. The customer was happy on departure.
Spring Air Conditioning Installation. Returned for the scheduled installation of a new air conditioning unit for a residential homeowner near Honeycutt Ridge. Discarded the old, corroded system. Installed a new Trane air conditioning system to keep the home cool during the warm seasons. Tested for performance. The system is operating as per the manufacturers’ recommendations. The family was happy with the new system.
Spring Commercial Duct Cleaning near Quail Hollow. A commercial customer reached out with concerns about the dust in the business. Technician sent to troubleshoot. Found dirty ductwork causing excess dust in the business. Ductwork cleaning was performed. Filters replaced. Tested unit for performance. No other issues were found. The problem has been resolved for the business. Customer thrilled on departure.
Spring Annual Air Conditioning Maintenance for a residential homeowner near Stillwater Landing. Air conditioning maintenance was performed on a 2-year-old Trane Air Conditioning System to maintain the longevity of the system and lower energy costs in the home. Customer pleased with the results.
Spring Duct Work Cleaning for a residential homeowner near Pinewinds. Annual Duct Work cleaning performed for a commercial client. Replaced filters. Checked for leaks. No problems were found with the system. The customer was happy on departure.
Spring Air Conditioning Repair near Westwind. Residential customer with an A/C system not working properly. Technician sent to inspect and repair. Loose wiring on the thermostat causing the malfunction. Reconnected wires. Tested for performance. Replaced filters at the customers’ request. The system is now performing as it should. The customer was relieved with the results.
Spring Air Conditioning Replacement near Forest Brook. Returned for the scheduled installation of a new Bryant Air Conditioning system for a residential customer. Installation of the new system performed. Tested system for performance. The system is operating as per the manufacturers’ specifications. Customer satisfied with the new system.
Spring Central Air Conditioning Maintenance for a residential homeowner near Glenwood North. Air conditioning maintenance was performed on a 5-year-old Goodman Central Air Conditioning System to maintain efficiency and lower energy costs in the home. Happy customer on departure.