Thanks to Service Tech David for a job well done.
Response from Rare Service Heating & Air Conditioning, INC:
Randy, We are so happy that you were satisfied with our technician David. We are happy to be your Service Provider! Rare Service Heating and Air Conditioning
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The guy was friendly and knowledgeable. He took care of the problem quickly.
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I called on a Sunday, planning to leave a message. They called me back and asked what was wrong. I explained the problem and they came out Monday and fixed the condenser that same day. Their prices are reasonable. Great service.
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Overall a great experience. The response time to our issue was awesome. I felt as though the techs that came out were extremely knowledgeable and fair. I appreciated the communication and professionalism of everyone involved from beginning to end.
Response from Rare Service Heating & Air Conditioning, INC:
We are so pleased to hear that our Rare Service staff and technicians treat our customers with professionalism, knowledge and courtesy. Thank you for taking the time to complete our survey. Your comments are valuable and we appreciate so much the honor of serving you.
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The office staff and repairman were professional and responsive. I believe I am in trusted hands.
Response from Rare Service Heating & Air Conditioning, INC:
It is great to hear that you are pleased with our employees and service. Thank you for completing our survey and giving us the honor of serving you.
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Great service! Very professional yet friendly! Give them a call!
Response from Rare Service Heating & Air Conditioning, INC:
Thank you so much for taking time out of your busy schedule to complete our company survey. We value your input and the privilege of providing your HVAC needs. Have a wonderful day!
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Response from Rare Service Heating & Air Conditioning, INC:
Thank you so much for taking time to complete our company survey and the 5 star review. We look forward to working with you in the future pertaining to your HVAC system.
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Always on time, efficient and honest
Response from Rare Service Heating & Air Conditioning, INC:
Thank you so much for taking time out of your busy schedule to rate our service and give us a 5 Star rating on Google. Customers such as you are what makes working in the HVAC trade so rewarding. We look forward to a long relationship with you. Have a great day and be safe!
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Staff is knowledgeable and easy to work with got an appointment quickly. The technician was prompt, knowledgeable and explained what needed to be done. Highly recommend Rare Service Heating and Air!
Response from Rare Service Heating & Air Conditioning, INC:
Hello Melissa! Thank you SO much for taking time out of your busy schedule to complete our survey and give us a great review on Google. We look forward to working with you throughout the years ahead. By the way, our service technician spoke highly of you and your kindness. Have a wonderful day and stay safe!
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RARE did a great job with my condensing unit change out. They were great to work with and very responsive getting our cooling running again!
Response from Rare Service Heating & Air Conditioning, INC:
Thank you SO much for taking time out of your busy day to complete our survey. Your review was greatly appreciated. We look forward to working with you throughout the years, to help you with your HVAC needs.
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Checked in with Customers. Checked Thermostat . Found dead AA Batteries . Customer supplied AA Batteries . The unit & Thermostat are operating at factory recommended specifications.
Contacted resident Replaced filter Went to attic Cleaned electric compartment Cleaned condensate line Checked all wiring, good Checked temperature split Supply air 48 Return air 73 Split of 25, good Went to backyard condenser unit Cleaned electric compartment Cleaned condenser coil Checked all wiring, good Compressor amps 7.69, rated 14.1, good Condenser amps. 84, rated 1.0, good Dual capacitor 45+5 Herm 44.3 Fan 4.84 System is running as per manufacturer's specifications Collected $234.00 by check, number 837
Contacted resident Replaced filters 1)20x30x1, 2) 14x30x1 Went to attic North unit Cleaned electric compartment Cleaned condensate line Checked all wiring, good Checked temperature split Supply air 51 Return air 70 Split of 19, good South unit Cleaned electric compartment Cleaned condensate line Checked all wiring, good Temperature split Found fan not running checked capacitor, bad Replaced capacitor Supply air 52 Return 70 Split of 18, good Went outside to condenser units North unit Cleaned condenser coil Checked all wiring, good Compressor amps 5.8, rated 14.1 Condenser amps. 83, rated 1.0 Dual capacitor 45+5, bad South unit Cleaned condenser coil Checked all wiring, good Compressor amps 8.1, rated 14.4 Condenser amps. 87, rated 1.0 Dual capacitor 50+5 Herm 47.1, .1 above minimum recommend replacing Fan 4.9 Recommend replacing both units capacitors
Checked in with Bill . Picked up 2) 20x25x1 filters . Set up ladder and equipment. Cleaned out control cabinet. Tested the 40/7.5 dual mfd run capacitor. Pulled amp draws. Pulled temp split differential. Washed Condenser coils with coil detergent. Rinsed & flushed out condensate drain line. Replaced the filters . The unit is operating at factory recommended specifications.
Contacted resident Replaced 14x25x1 filter Went to attic Cleaned electric compartment Checked all wiring, good Checked temperature split Supply air 51 Return air 74 Split of 23, good Went to backyard condenser unit Cleaned electric compartment Checked all wiring, good Compressor amps 7.0 rated 14.1, good Condenser amps 0.7 rated 1.0, good Dual capacitor 45+5 Herm was 46, good Fan was 4.8, good Unit is running as per manufacturer's specifications Collected $234.00 check number 1182-SR
Checked in with Customers. Set up my equipment. Cleaned out control cabinet. Tested the 45/5 dual run cap. ( in factory range). Pulled amp draws . Comp - 14.1 LRA / 7.41 A. ODF - .85A IDB - 2.51A Sub- Cooling 7.56°. @ 8:15am Super- Heat. 5.6° Discharge 110 Suction. 39.6 Washed Condenser coil. Left 20x30x1 standard filter in the open garage The unit is operating at factory recommended specifications at this time.
I checked in with Customers. I set up my 8' ladder under return grill . replaced the 20x30x1 filter . checked Honeywell digital Thermostat . Thermostat is hard wired (no batteries ). climbed up into the master bed closet attic access. removed and cleaned burners, cleaned off flame sensor electrode. Inspected the hot surface igniter . test the blower motor 5mfd run capacitor . regulated natural gas pressures to 3.34 in w.c. pulled temp rise 45° 75° return / 120 supply . pulled amp draws on all mechanical components . The Lennox 97% Furnace is operating at factory recommended specifications Job Complete
Contacted resident Gave filters to resident as per request Went to roof South unit Cleaned electric compartment Checked all wiring, good Checked heat exchanger, good Checked temperature rise rated 30-60 Supply air 127 Return air 77 Rise of 50,good checked safety's Unit running as per manufacturer's specifications North unit Cleaned electric compartment Checked all wiring, good Checked heat exchanger, good Checked temperature rise rated 40-70 Supply air 138 Return air 75 Rise of 63,good Checked safety's, good Unit running as per manufacturer's specifications
Contacted resident Replaced the three filters Went to attic Checked all wiring, good Went to check temperature rise, but unit is tripping out on high limit switch Asked resident if they wanted me to troubleshoot issues Resident declined to troubleshoot issue Job Complete at this time
Contacted resident Went to garage Cleaned electric compartment Checked all wiring, good Found bad capacitor for blower motor Replaced 10uf Checked temperature rise Supply air 96 Return air 74 Rise of 22,good Unit now running per manufacturer specifications
Contacted resident Went to roof Cleaned electric compartment Checked all wiring, good Turned unit to heating Checked for proper sequence of operations, good Checked temperature rise rated 30-60 Supply air 229 Return air 81 Rise 48 Checked safety's, good Unit running as per manufacturer's specifications Job Complete
Upon arrival I checked in with Paul cleaned the filter grill T-Stat is hard wired in ( no Batteries) Cleaned out roof access cut out ( branches , leaves est.) Cleaned off the burner Cleaned off the flame sensor electrode Cleaned off spark igniter Checked the heat exchanger ( no cracks ) Test both 40/7.5 & 15 mfd run caps ( both are in Range ) Pulled amp draws on both blower & inducer motors Temperature rise is 35°, factory recommendation is 25°-55 ° Outlet gas pressure is 3.3 in w.c. The unit is operating at factory recommended specifications Job Complete
Responded to a no cooling call Found that customer had a dead capacitor Replaced capacitor Started and tested unit Unit now running per manufacturer specifications
Contacted resident Discussed residents concerns Went to outside unit Found unit frozen Turn stat to off Fan to on Told resident to check tomorrow around 10-11am Turn to cooling Should be ok I believe it was due to resident turning t- stat down to low
Collected resident Went to roof Removed bad ECM Motor Installed new ECM Motor Adjusted fan for proper rotation Checked fan operation with thermostat Unit running good