A cash advance store requested service for their HVAC unit that was no longer heating. Our tech troubleshooted the system, and found that the York unit had tripped the breaker due to a control board intermittently failing. The board is under warranty per previous replacement in early 2020. Board will be ordered as warranty item and replaced. Customer aware of status.
Upon arrival, our AC technician inspected the equipment as the heat was still not working correctly. Our tech found the thermostat not responding intermittently. Removed and replaced the thermostat, set for requested temperatures. Follow-up scheduled with site to confirm equipment is heating per expected setting.
Dispatched our Placer County technician to a cash advance store to investigate the heat not working. Inspected the York air conditioner, found the ignition module had failed. Sourced a new module from a local part house. Removed old and replaced with new module. Tested and cycled system. Heat operational again, store comfortable.
Approved repairs scheduled for a shipping office in Auburn, California. The technician replaced a rollout switch and troubleshooted the wiring. Ran system for 45 minutes to test new switch and confirm wiring repairs were successful.