Response from RESSAC Climate Control:
Hi Vicky, thank you so much for the wonderful feedback, we'll make sure that our technician Frank and the rest of the team receive your review!
Dispatched our Tulare County, CA, technician to a refrigeration call at a pharmacy. Their Hill Phoenix dairy cooler was running at 60 degrees. Upon arrival, our technician found system low on refrigerant with frost on the distributor tubes. This unit has already been quoted for repairs, coil replacement. The technician made temporary repairs until the main work can be completed.
Approved repairs were scheduled today for our commercial customer in Dinuba, California. Their Hill Phoenix beer cooler needed a leak search and repair as it was low on refrigerant. The leak search found multiple leaks across both coils that will need to be replaced. Quote to follow.
Approved refrigeration repairs scheduled today for a pharmacy in Dinuba, California. Their stockroom cooler had a failed compressor and refrigerant leak, which our technician proceeded to repair. After welding in the new compressor and recharging to factory specifications, and repairing the located refrigerant leak, the cooler was operating normally again. Repairs complete.
A pharmacy in Dinuba, CA, requested service for several of their AC units that were not cooling properly after a remote reset. Upon arrival our technician found units 1, 2 and 3 were locked out on low ambient alert due to failed boards. Also found #1 with a bad condenser fan motor and #2 with a refrigerant leak. Technician was able to reset units to run temporarily while parts are on order.
Our refrigeration technician returned to a Dinuba CA customer to continue troubleshooting a walk-in cooler that had overheated and had a bad piercing valve. After replacing the valve, our technician tested all components and determined that the compressor had failed, with multiple leaks detected possibly in the evaporator coil. Shut down system, charging with nitrogen to continue leak search. Will need to replace the compressor, liquid line drier and install service ports. Recommend adding dye to the system to pinpoint remaining leak locations for repair.
A pharmacy in Dinuba California called in about a freezer that was leaking and frosting over. Our refrigeration technician arrived onsite found their commercial Hill Phoenix freezer dripping from the bottom. The left door heater had failed, causing the door to sweat and drip. Will need to replace whole door, sourcing parts and will quote to the customer.
Our commercial refrigeration technicians completed approved repairs on a freezer that was suffering from air intrusion into the case. The unit had been shut off for the system to de-ice, and left off for the sealant to properly cure. Our tech returned today to complete a final inspection, recharge and reconnect the refrigerant lines. Unit is up and running per specs again. We will send a technician back per manager's request 5/31 to do a final courtesy follow-up.