Response from RESSAC Climate Control:
Hi Vicky, thank you so much for the wonderful feedback, we'll make sure that our technician Frank and the rest of the team receive your review!
A pharmacy in Dinuba California called in about a freezer that was leaking and frosting over. Our refrigeration technician arrived onsite found their commercial Hill Phoenix freezer dripping from the bottom. The left door heater had failed, causing the door to sweat and drip. Will need to replace whole door, sourcing parts and will quote to the customer.
Our commercial refrigeration technicians completed approved repairs on a freezer that was suffering from air intrusion into the case. The unit had been shut off for the system to de-ice, and left off for the sealant to properly cure. Our tech returned today to complete a final inspection, recharge and reconnect the refrigerant lines. Unit is up and running per specs again. We will send a technician back per manager's request 5/31 to do a final courtesy follow-up.