Response from RESSAC Climate Control:
Thank you for the review, Silvia!
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great service
Response from RESSAC Climate Control:
Thanks for the 5-star review of JR's visit, Natalie!
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Frank is a great employee with a very positive attitude! He is a great asset to you and I appreciate all his help today!
Response from RESSAC Climate Control:
We'll be sure to pass your wonderful feedback back to our tech Frank, Michelle. Thank you for the review!
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Very knowledgeable. Great guy
Response from RESSAC Climate Control:
Hi Jesus, thank you for the wonderful review, we will let our technician JR know you were pleased with his service!
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Great service. The guy explained what he was doing and why.
Response from RESSAC Climate Control:
Thanks for the positive feedback, Jeff, we're glad the technician was able to provide clear updates on the work performed!
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He was unable to find the source of the smell but he did look at everything it could have possibly been. We received excellent customer service from him.
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Quick and efficient. Job always done correctly
Response from RESSAC Climate Control:
Thanks for the review Tyler! Speed and efficiency are our goals.
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Great guy, explained everything, very thorough.
Response from RESSAC Climate Control:
Glad JR could help! Thank you, we appreciate your feedback.
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Our customer in Kern County, California, requested service for a water leak coming from their beverage cooler. Dispatched our local refrigeration technician to inspect. He found that the drain pan had clogged and water had backed up in the drain pan. Cleared and cleaned the pan, mopped up excess water and confirm system is draining normally again. No temperature issues, job complete.
Follow-up visit to a pharmacy in Kern County, California, to troubleshoot icing found on their freezer evaporator section. Drain line was plugged, causing water to back up and evap to freeze. Cleared clog and cleaned pan, confirmed system back online.
