Response from RESSAC Climate Control:
Thank you for the review of Jose's visit earlier this month, Wayne, we appreciate the feedback.
A grocery store in Lakewood, CA, reported an issue with the heat on their sales floor, as well as a possible issue with their boiler. Upon arrival, our technician inspected the boilers and found #2 with an ignition failure lockout. Reset and continued troubleshooting, pinpointing a bad actuator in the gear mechanism, preventing the water valve from opening. Two out of three valves are operational, only #2 is down. Also noted that the glycol tank is empty. Spoke with management over the phone to determine course of action. Will quote repairs for actuator and return to resolve the empty glycol tank.
Dispatched our refrigeration technician back to a restaurant in Lakewood, California, to complete the approved repairs on their Hoshizaki ice machine. The cuber ice machine needed a full cleaning, and the water filters replaced. Evaporator plates cleaned along with the bin, descaling solution ran through the unit. Cube ice machine functional again. Our tech noted that the flaker ice machine may need to be serviced as well, will recommend to the customer.
Our commercial customer in Lakewood California reported no heat in their dining area. The Goodman A/C for the dining area had a blown fuse. Upon further inspection, our technician also found a separate ICP unit that had been running with no filters and was plugged with dirt. After cleaning off the system, our tech traced the gas line and found it had been cut, and the heating wires disconnected. Will need to re-install gas lines and heating wires to restore heating completely.
Fall HVAC preventative maintenance completed for a chiropractor's office in Lakewood, CA. Single unit location with two air filters. Heating inspection completed, filters changed and cleared a drain line of CO2.
Approved refrigeration work scheduled at a restaurant in Lakewood, CA. A Hoshizaki ice machine was in need of new water filters and a descaling. Our tech completed all repairs, cycling system multiple times and confirm unit was both clean and creating ice as expected.
A/C maintenance scheduled today at an imports' store in Lakewood California. Our technician performed all scheduled tasks, but found several filters were missing from the customer supplied shipment. Will update customer and return once new filters are supplied.
Dispatched our LA county refrigeration technician to work on an ice machine that wasn't creating ice quickly. Our tech determined that the water filters were clogged and needed replacing. Will order parts and quote to the customer.
Summer HVAC maintenance scheduled today for a grocery store in Lakewood California. All filters swapped out and air curtains onsite cleaned. Found air curtain #9 with a burnt out blower motor, will quote to replace. PM complete.
Responded to an emergency HVAC request for a commercial customer in Lakewood California. Both their air conditioners were not cooling. Upon arrival, our technician found that the AC units had been turned off at the disconnects by the roofers. Turned both units on, testing to see if any issues. Found none. Cleared both condensate lines and drain pans as a precaution, as sometimes roofers will shut off AC units if they are leaking during roofing work. Updated manager about roofer situation, should have no more issues as long as the roofers don't shut off the systems.
A grocery store in Lakewood, California, reported a water leak above their meat department. After inspecting the space, the technician discovered a hot water pipe leaking over their walk-in freezer. Will need to shut off water supply and replace with new copper line and couplings. Will quote ASAP to customer to prevent extended downtime.
A/C technician arrived at a grocery store in Lakewood, CA, to inspect two boilers that were locked out and not producing hot water. Inspected the boilers, found #2 with damaged threads on the plug. Also found the pressure gauges faulty and in need of replacement. Inspect boiler #3 and found it locked out. Reset and tested, system back to set-point. Took notes and photos for quoting boiler #2 additional repairs to the customer, boiler #3 running normally.
Return visit scheduled for a grocery store in Lakewood, CA. Boiler was leaking water. Technician inspected equipment and found that water was leaking from one of the reclaim tanks for the refrigeration racks. Tank #1 has a rusted bottom, tank or base will need to be replaced. Discussed situation with customer, customer will have their plumbing contractor address the reclaim tank. Confirmed boilers are dry and no leaks found.