Overall Experience
Quality
Price
Convenience
Didn’t really like the way they put the hot and cold in the walls under the sinks were very hard to reach to turn off or on in case of a flood could’ve been a lot more cleaner
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I believe the price was a little too high for what the technician did
Overall Experience
Quality
Price
Convenience
Technician Shane provided excellent and professional service! He contacted me letting me know he was available earlier and stayed in communication throughout the entire process of temporarily moving my water heater.
Overall Experience
Quality
Price
Convenience
Communicated openly and professionally about issues of concern. Completed the work efficiently. Wonderful to work with.
Overall Experience
Quality
Price
Convenience
Reset call for Monday to get power on to determine which units need replacing
Slab leak of home. Need to talk to the husband when he home talk to you sorry take forever. Don’t worry about it as soon as it pops up I’ll close it.
Provided estimate for a 3/4” Moen Flo device.
Measured where the mini split needs to go and gave pricing for that and the non working 6 ton package unit and sent estimates to Stephen Gimenez
-Tankless descaling -Whole home inspection
Descale of tankless water heater with home water system safety evaluation Perform safety evaluation household built in 2019 water system is in excellent condition. Pressure is good has water treatment for whole home water system.
-Pull toilet and replace wax ring -Pulled toilet and installed new wax ring on odor prevention system
Gave customer price for copper repair. Customer stated price was way out of their budget.
Descale, tankless water heater, and whole home inspection All quarter turn emergency valves P-trap‘s look good Washing machine bibs good Pressure is at 70 psi Toilets are up-to-date
Customer declined performance and safety evaluation Call diagnostic center for A.O. Smith diagnostic center gave us part numbers to fix her issue, but she did not want to for the part she saying she could replace the water heater for cheaper than what the parts are going to cost her.
Went through estimates with customer and notice we need a dedicated electrical line ran to cabinet for garbage disposal. Informed Bob and Bob said put on hold till electrical is ran then we can send estimates.
Technician found fault in hot water containment system I have a fear of repairing the unit and the unit failing. Age of hot water holding tank is approx 12 year old Never maintained Technician will replace Hot Water containment system with same size 50 gal