Robert showed up on time and was able to quickly diagnose the problem. He wasted no time locating the issue, and was able to call immediately for the parts needed. He left and returned within 20 minutes with the necessary parts to fix my plumbing backup. Very friendly, and he even had a sense of humor! A knowledgeable professional with lots of experience, which aided in a speedy, thorough service call. He even gave me rubber gloves to help with the cleanup needed!
Overall Experience
Quality
Price
Convenience
Performed leak detecting to customers system. Customer has a water leak on hot side of system. After opening drywall and exposing manifolds behind the water heater, kitchen sink and refrigerator we where able to determine customer has a leak on his 3/4 hot copper water line that goes from behind water heater to behind kitchen sink. This line feeds the kitchen sink as well as a secondary 1/2 line that feeds the upstairs master bathroom. Leak appears to be at the base of the kitchen cabinets under the concrete and flooring. Instead of having to remove flooring and jackhammer concrete I recommend performing a re route and running a new 3/4 PEX line from behind water heater over head in the ceiling and connecting back to the existing copper lines feeding the kitchen sink and master bathroom. Doing so will by pass the damaged 3/4 copper line under ground and will save not having to replace flooring. While performing leak detection it appeared that there is a slight change that their might b
Removed customers cabinet above fridge and opened drywall on ceiling to inspect where leak was coming from. after running water in master bathtub we saw that customers overflow gasket had failed as was leaking water. Replaced gasket and filled tub up above overflow and there were no other leaks. Customer had large amounts of mold on cabinets and drywall. Recommended performing proper mitigation of mold
Was told by customer that Maintnace man had already found leak and leak was exposed. Upon arrival Maintnace man only had a manifold opened under kitchen cabinets. And there was no leak on the manifold. Leak is under the foundation of home and leak detection will need to be performed in order to locate where the leak is. Once location of leak is detected a price for repair can be given.
Customers garbage disposal was leaking. Replaced with new disposal. Customer also complained of her cold angle stop leaking. Tightened angle stop and leak stopped. Recommended if leak persists to replace angle stop
Replaced customers angle stop for master bathroom toilet. Recommended replacing fill valve for toilet for $195.00
