3981 Cleveland Ave
Columbus, OH 43224
614-475-1800

Local Reviews
for galena, oh

Rated 5.0 out of 5 stars based on 8 customer reviews

Great service!

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Fast service

Very happy with my experience. The problem was diagnosed efficiently and repaired quickly. Surprised at just how fast the response was!

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Very Professional

Very professional. Wally was on time and very knowledgeable

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Wallace is friendly and knowledgable

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Easy system check, great tech

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Service reps

Every service rep that has ever come to my home has been efficient and respectful.


Response from Sears Heating & Cooling:

Thanks so much for your review!

  • Overall Experience
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Great Service

Wally was ablel to offer us a Leveling Service for our unit outside, rather than the wonderful bricks and planks of wood we had to keep it level - we appreciated this - we asked for his opinion on the situation and he let us know about the work he could do on it - he didn't push it at all - appreicated that as well, and we were able to schedule it for the following day - thanks Wally


Response from Sears Heating & Cooling:

Thank you for your review!

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Great service

Wally was friendly, informative, and efficient. Thx


Response from Sears Heating & Cooling:

Thank you!

  • Overall Experience
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  • Convenience

Job Locations
for galena, oh

Robby D.

Robby D. Job Checkin

Responded to new install no cool, both furnace and ac is running. Found line set frozen. Opened cased coil to find coil frozen solid. Pulled disconnect to stop compressor from running and help thaw evap coil. Found dirty 413 filter. Informed customer, customer stated he will order another and had me return filter to filter cabinet. Informed customer per office someone will be out tomorrow technician will cal before heading this way


Ramon R.

Ramon R. Job Checkin

Oil furnace not operating found water mixed with fuel oil


Wally T.

Wally T. Job Checkin

Found ICP air conditioner low on refrigerant charge. Customer chose to replace unit. Chose to replace with a Bryant system


Wally T.

Wally T. Job Checkin

Annual maintenance check on a Rheem air conditioner


Ramon R.

Ramon R. Job Checkin

Replaced furnace blower motor & wheel, main control board, installed surge protector and performed AC system maintenance


Joel  T.

Joel T. Job Checkin

Ac maintenance


Joel  T.

Joel T. Job Checkin

Ac maintenance inspection including cleaning condenser coil , checking electrical connections and cycling equipment to ensure proper operation.


Wally T.

Wally T. Job Checkin

Annual maintenance check on a Rheem air conditioner


Wally T.

Wally T. Job Checkin

Found bad relay for heat strips on a Rheem air handler, heat strips are running at the same time as the air conditioning offsetting temperature.


Joel  T.

Joel T. Job Checkin

Ac maintenance inspection all systems operating at this time.


Wally T.

Wally T. Job Checkin

Installed Iwave air cleaner to a Rheem air handler


Joel  T.

Joel T. Job Checkin

Cleaned condenser coil and changed filter. Unit is working well again.


Wally T.

Wally T. Job Checkin

Charged a Rheem heat pump that has a slow leak in the evaporator coil


Wally T.

Wally T. Job Checkin

Found leak in evaporator coil on a York air conditioner


Joel  T.

Joel T. Job Checkin

Ac maintenance inspection including cleaning condenser coil, checking electrical connections and cycling equipment to ensure proper operation.