My A/C started blowing excessively through one vent only but couldn't determine the cause... Keith got back to me minutes after I left a message in the evening and helped me try to diagnose the problem but to no avail. When it appeared necessary It would require a professional visit, Keith arrived in under an hour, quickly diagnosed the situation, made the repair and offered helpful advice about how to avoid potentially costly repairs in the future. I am so pleased with the service provided and now have peace of mind that my home will be well-cooled all summer....thank you, Keith!