The technician did not consult on costly cleaning before performing it and admitting that home owners don’t normally go for it when they know how much it costs. He was pleasant to deal with otherwise and seemed to know what he was doing. Just got a bit out of order when performing the service and keeping us abreast of the costs. It also seems unreasonable that a cleaning solution would cost over $600 but, here we are. After learning the system wasn’t installed properly to begin with and having them out two weeks ago, that’s the reason for this rating. The unit also conked out at the two hottest days of the year so far. With one year old it was miserable.
Initial problem was not addressed. Communication was,” the thermostat error message issue was not a concern”
Yonas Mengesha was excellent in explaining changes that he made to the operation of the furnace to provide a more economical operation. He was knowledgeable and patient in explaining why the adjustments would be to my benefit. He also signed me up for an annual maintenance plan with very reasonable cost.
Collns knows and love his work ,an expert in his field, he enjoys personal satisfaction in a job well done and in his client’s satisfaction. Thanks Collins
The Best Service I have ever received. Denny, an owner, Reggie and Paul installation specialists, could not have been any nicer, professional and left the everything spotless. I highly recommend Supreme Service Today. ***** Thank you sincerely.
Our service person KNEW what he was doing and gave us excellent advice.
Bob was fast, efficient, patient and thorough on the hottest day of the summer. Thanks.