Thomas and the owner Alex were great. They scheduled and fixed my how water heater in less than 24hrs from my initial call even with me not asking for emergency service. They were extremely courteous, clean, and worked within my budget to provide quality service that I will not hesitate to use in the future.
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Paul got me hooked up quickly and professionally. Thanks!!
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I spoke to Shelton Cartwright from Water Furnace. My neighbor is getting a Water Furnace geothermal system in his new house from Bay Heating and Cooling in Annapolis. We will use them for our future service needs. Alex refused my phone calls about the problems we have been experiencing about not coming to our home for prescheduled appointments. Go to hell!!!
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Each employee that we dealt with was courteous and they knew their job. The clean up was thorough.
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He serviced the unit and explained I needed my ducts cleaned. very professional.
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