Awesome service —Mitch is a great Techinian. He cares about his work and have excellent people skills. He explains and shares —even though I am a layman. It is a pleasure to interact with him.I met him years ago and have alway found him to do excellent in his work. thank you for sending him back. Blondell Parsons.
Overall Experience
Quality
Price
Convenience
Customer had power surge. Reset date and time on thermostat.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled. Had problems with old TSTAT.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Also went inside home to take a temperature reading from vents to make sure they are blowing out 110+ degrees of heat. Unit is functioning properly upon completion and was well handled.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled. Older indoor air handler and 2 different systems.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Cleaned off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
Found a bad Contactor for the heat strips also believe that the blower motor is intermittent don’t know at this time but told customer to call us back if It’s not blowing from her vents.
Office to reschedule. Her power is currently off.
INSPECTED DUCTWORK IN CRAWL SPACE AND DISCOVERED SEVERAL BROKEN RUNS FROM TRUNK LINE AND INSULATION HAS DETERIORATED. ALSO INSPECTED 5 TON HEAT PUMP AND DISCOVERED MOLD BUILDUP THROUGHOUT SYSTEM. EVAPORATOR COIL IS SEVERELY COVERED. STRONGLY RECOMMEND REPLACING ENTIRE DUCTWORK DOWNSTAIRS ALONG WITH A NEW 5 TON PACKAGE HEAT PUMP WITH A HIGH INTENSITY AIR PURIFIER AND OXIDIZER TO PREVENT MOLD SPORES AND OTHER MICROSCOPIC PATHOGENS FROM GROWING. ALSO RECOMMEND REPLACING THE 1.5 TON SPLIT HP FOR THE UPSTAIRS UNIT FOR IMPROVED PERFORMANCE AND ENERGY EFFICIENCY. SEE PICTURES
Customer is hearing defrost cycle. Both units functioning properly.
Found bad thermostat, Customer is calling Company who installed thermostat and heating and cooling system to replace thermostat.
