Ty our service technician was great! Very friendly, personable, and he explained everything in simple terms along with both Pros and Cons. No pressure sales for recommended repairs and/or upgrades and replacement options. A pleasure to work with! Very happy with service provided.
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Ty was on-time for the appointment, he is very courteous, professional, experienced, and thorough. He identified problems with my AC system, and fixed them right away. He also scheduled a follow up visit to make sure the problem is indeed fixed and no other issues exist. It was very pleasant to talk to him too. Thumb up! Also, it was a previous work by Thompson, they did not charge me for the service, I feel they are responsive and trustable company.
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Delfino was here an hour before the appointment which I appreciated. They did also call me to warn us in advance. Very professional and quick repair. Definitely will use you guys for our future plumbing needs. Thanks!
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I was really happy that Delfino showed up early and did a great job. The price was reasonable.
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Ramon and Ignacia were both prompt, friendly and polite. Thank you for your help. Sven
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Incredibly friendly, knowledgeable, and efficient. We were so fortunate to receive such a great technician. Thank you.
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As a repeat customer, I’m very happy to write Thompson Plumbing a 5 Star review—Excellent service and communication! Ramon and his crew were on-time, professional, and efficient. The owner visited the job to ensure everything went smoothly. They repiped and installed a tankless water heater. The office staff was polite and friendly. Will kindly followed up upon completion. I highly recommend this local family owned business!
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Dylan did an outstanding job. Very professional, and kind and courteous.
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Technician was timely, thorough, professional. Pleased with the visit
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1. We opened an access at shower to determine where the leak was and why. We determined that the shower arm is loose and spraying water forwards which is running down wall in side tub. We recommend removing the shower head and re-installing with tight seal to stop leak. There appears to be damage at the base of shower where the water has leaked down wall. We recommend remediation or drywaller to remove and repair drywall. 2. The toilet is loose. We recommend pulling toilet and resetting. It might need a new toilet flange or just need to be reset with a new wax ring and hardware . 3. The venting on the water heater is older and is recommended to have it replaced from the top of the water heater to the roof. The water heater vent is not shared with any other fixture.
Removed and replaced the asbestos flue venting and replaced it with dual wall b vent to prevent flue gasses from reaching dew point and condensating back to the furnace. Performed a heating maintenance on the 1 yr old Bryant furnace. Replaced the filter and the system is running well and has no issues at this point.
No cooling from the downstairs unit. Inspection of the system showed there was no refrigerant in the system 0 psi. Given the age of the system and cost for repairs I recommended replacement. Trevor will be out to talk to homeowners between 10-12. 12 yr old carrier.
Install a customer supplied garbage disposal, as well as a thorough testing to ensure proper installation. Homeowner also bought the extension cord to connect to the new garbage disposal since the new one did not come with one from the manufacturer. After the installation was completed I ran water and checked for leaks. No leaks were found. The work preformed comes with no warranty since the disposal was purchased by the homeowner.
Install 4 new quarter turn angle stops in the master bathroom and 2 underneath the kitchen sink. This estimate is to remove and replace 3 angle stops in the hallway bathroom and 1 single angle stop for the master bathroom toilet. The homeowner approved for us to remove the angle stops stated above. We will check for leaks and proper function after installation
37 yr old furnace. Tested system functions and ignition of the pilot the first two times was longer than usual. Two tests afterwards the furnace ignited and operated as it should, even though the furnace is functioning I still recommend replacement of the system as the pilot not igniting right away poses a hazard and is unsafe. I shut off the gas and disconnected the furnace.
Price is for the installation of 6 quarter turn angle stops. 4 in the master bathroom and 2 under
Inspected the flue venting and furnace. Recommend replacing the flue venting as it is asbestos and that type of flue venting can cause the flue gases to condense and leak back to the furnace. Also included a one time maintenance to check the overall health of the furnace which also includes a filter change out.
Supply and install new noritz tankless water heater with new waterlines, new gas lines and new vent lines through the roof and also comes with a 12 year factory warranty on heat exchanger
The stems for the master tub need to be replaced in order for the water to stop dripping out of the spout . Both stems should be replaced. Price is 400 which includes parts and labor. Stop water from coming out of Roman tub spout and handle. No warranty
Remove old floor heater and install new wall heater. Williams brand Double sided with new thermostat an vent going through a rough also, this includes permit fees.
When entering the house and walking up the stairs I did see water damage on the drywall ceiling I traced the water damage back to the downstairs ac system. I made adjustments to the system in the attic but also checked the refrigerant charge and noticed it was low on refrigerant. Refrigerant was low enough to cause the evaporator coil to freeze. When the system is run for that long in conditions like this the coil will turn to a block of ice with that ice extending beyond the drain pan causing water to leak in areas it should not. I added refrigerant and sealant to the system to remedy the issue for now and scheduled a return trip for march to check the refrigerant charge.
Price is to replace the existing drain hose from the dishwasher to the air gap. The drain line had a small tear on the rubber sleeve and would cause water to leak out. Installed a new 6 foot hose. Ran dishwasher to check for leaks. No leaks were found. Comes with a 90 day warranty.
Performed the cooling maintenance on a 4 head mini split unit. System is operating well and no issues other than dirty sock syndrome at the dining room head unit. Cleaning and the addition of a u.v light we’re declined at the moment. Issue with an E7 error code, this code occurs when there is a conflict of modes( one unit is calling for heating and the other cooling). Make sure all units are operating in either heating or cooling not both at once.