Bryan was unfriendly and dismissive of the homeowners and certainly did not want to do business with us. His estimate was not filled in.
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William Great guy very honest patience with all the questions
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We woke up to a shower knob that wouldn’t turn off. Jose was there in about 20 minutes! He quickly assessed the problem and finding the correct part to fix it. Everything was fixed that morning. He was polite, courteous and very helpful!! This is a great plumbing company!!
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Technicians were super and I would highly recommend both of them.
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Bryan was great, offering us a couple of options for our new toilet and installing it the same day. Thank you very much.
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Chris came the same day my a/c failed and fixed it quickly. He was very professional, knowledgeable and courteous. I will definitely call again if I need HVAC service.
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Ever since we purchased our HVAC unit back in Dec. 2018, we have signed up for the Maintenance contract which Thompson comes out to service twice a year, once for the heater and once for the air conditioner. The service reps that have come out are knowledgeable, efficient, and kind reps. Today, we had Chris and Will (apprentice). We have had Ty in the past as well! All good guys! Thank you Thompson!
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Thank you TY did a great job again He gets a 10 and I tried reposting but couldn't add this for today. Thank you for TY 😊
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An amazing company with amazing techs. Mr. Reyes was professional, pleasant and friendly. He let me know what needed to be done and the company charged a very fair price. This is exactly why I will only have this company take care of my plumbing needs.
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Thompson Heating, A/C and Plumbing isa very reliable company with experienced technicians who are professional and knowledgeable.
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Ran a pressure test of the house and also a pressure test of the Watermain found no leak pressure test was holding. I even checked at the meter and I used my gauge and I inspected all around. I do see some staining in the garage, but that might be from prior.
20+ y.o clients called us out today due to AC not properly cooling home. Systems are operational upon arrival but no cooling from vents. usually an indication of a failed secondary motor control or refrigerant leak. Secondary motor control failed on compressor side pulling zero out of 80 µF. Replaced component and cycled system. System is now operational and cooling the home. Advised clients be wary of major repairs going forward due to the age of the system. Clients are interested in getting plumber out to look at leak in garage. Clients elected to sign up for maintenance plan. Thank you for trusting Thompson with your heating, cooling and plumbing needs.
Clients called us out today due to no cooling for downstairs. Cycled cooling. No airflow whatsoever getting to downstairs. System is a 3 1/2 ton on a 3500 square-foot home 2 zone. Upstairs zone works fine and is properly cooling. Inspected condenser, secondary motor control is within spec. Hooked up refrigerant gauges and found pressures to be in manufacturer specifications, this would indicate there is an issue with the damper for the downstairs. Client stated home inspector was having issues with damper as well. Zoning board is sending proper voltage to damper but no movement. This would indicate the damper is the issue and would need to be replaced. Parts house is closed. Will reach out on Monday. Thank you for trusting Thompson with your heating, cooling and plumbing needs.
Open stucco above front door to find three-quarter copper pipe leaking had to cut out section and repair. Turn back water on and test fittings. I did suggest a whole house pipe because of the age and the piping is not good and everything is corroded
Came out to check for a water leak and after investigation I found it’s in the irrigation line that feeds the auto fill for the pool so I shut that off and that stop the leak. The owner is a landscaper and they will replace it.
Cleaned primary drain pan and trap. Water tested drain and drain is functioning. Recommended a secondary safety switch.
Client called us out today due to no cooling coming from AC. Outdoor condenser is operational upon arrival. Usually an indication of a secondary motor control failing or a refrigerant leak. Found secondary motor control was pulling a 5 out of 45 µF. Client has agreed to move forward with replacing failed component. Replaced component and cycled system. Did not have standard component, so upgraded client to turbo at the price of the standard. System is now operational and cooling the home. Getting a 15 to 16° split. Recommend hard start kit in off-season to mitigate compressors workload and extend systems lifespan. Thank you for trusting Thompson with your heating, cooling and plumbing needs.
Thompson plumbing replaced three-quarter inch pressure regulator and shut off valve in front of house. Also replaced delta single handle cartridge in master standup shower and installed customer supplied 8 inch widespread in master bathroom on left side sink. Turned water back on check for leaks no leaks found. Cleaned up work area took pictures. Payment by check #2289 Spoke directly with homeowner 1 year warranty on pressure regulator and isolation valve No warranty on shower cartridge and faucet Pictures attached No recommendation
For this job we installed 2 new laundry bibs in the garage. Once the new ones were welded on to the copper pipe I turned on the water and checked for leaks. No leaks were found.
Thompson Plumbing, Heating & Air Conditioning came out to meet with Robert regarding an air test the city of Oceanside request as a part of gas meter upgrade. Walked the residence with Robert and located all valves that would need to be shut off or possibly capped for testing purposes. Robert will going out of town soon and will schedule appointment when he returns, around the 5th of August Thank you for calling Thompson Plumbing, Heating & Air Conditioning
No Cool diagnostic found 10yr 3 ton split gas Carrier closet system with faulty dual capacitor; replaced with new 45 x 5 dual capacitor and ran to cool; 14 x 25 x 1 pleated filter in place in good condition; unit hard starts drawing 70 amps; recommended Hard Start Kit to increase efficiency and life expectancy of existing condenser and Thompson’s Service Partner Plan. Schedule 1st AC Maintenance at earliest convenience; requested Chris as technician
Issue with condensation lines dripping on the outside wall an causing erosion. Rerouted and extended Elaine’s away from wall to prevent further damage.
Precision Tune up and cleaning completed on 6 yr 2.5 ton split gas Carrier attic system; replaced 20 x 20 x 1 and 20 x 30 x 1 pleated filter with new filters provided by homeowner; condensation drain line clear; cleaned condenser coil; ran to cool; all components operating properly within manufacturer specifications; recommend Thompson’s Service Partner Plan.
No cooling, upon arrival I turned on cooling at the thermostat. Cooling functioned. Checked ss2 switch and condensate pump and both are fully operational. Conversation with tenant showed that the set temp needed to be adjusted in order for the system to turn on as the set temp was 78 and the thermostat indoor temp was 78. Walked tenant through thermostat operation.
Client called us out today due to no cooling for mini split utilized by three separate apartments. Hooked up refrigerant gauges and found pressure to be 1/3 of what manufacturers recommend. This would indicate a refrigerant leak somewhere on the line set or one of the heads. Client agreed to refrigerant leak search. Found leak on head system in unit four. Office will write up estimate for Fujitsu 7K head and refrigerant. Waived leak search after finding leak in less than 15 minutes and clients past projects with us. Thank you for trusting Thompson with your heating, cooling and plumbing needs.