Garett is very personable and efficient. He would be a great asset to any company.
Easy to schedule, Kel was on time and did a great job. Highly recommend.
I would call Thompson plumbing for Mr. Escalante again without any hesitation, he gets five stars for understanding, compassion, efficiency, and professionalism
Awesome
I am completely overwhelmed with the service I received from Thompson Plumbing. Ignacio was so courteous, professional, and respectful of my property. He did a wonderful job and explained everything. I couldn’t have asked for better service.
Kel was incredibly helpful in all my plumbing questions. Resolved the main issue promptly and provided great recommendations.
Ty did an excellent job of troubleshooting the problem and fixing it. He was timely and pleasant!
Top notch. The technicians know their business and represent their profession and company well. They always provide great service and have helped me properly maintain my system in the best condition possible.
The furnace door was not put back on properly. System is now working
Replaced the circuit board and interlock switch. Tested the system and it now functions.
The duct system is in very bad condition. Recommend replacement
Performed the annual heating maintenance. System is operating well and within specifications.
Replaced 3/4” mixing valve. Turned water back on. Checked for hot water at kitchen break room sink and bathrooms. Checked for leaks. No leaks found. Mixing valve works good for now. Cleaned up work area. Took pictures. 60 day warranty on parts and labor only
Furnace is from the 80’s and the control board has failed. Recommended replacement as parts are not made for that furnace anymore.
System shutting off on high limit, also was not able to trace all the duct runs as they run into the floor and through the dry wall. Removed insulation from the return that was blocking airflow and changed filter.
Performed the annual heating maintenance. Replaced a weak run cap to prevent further damage to the fan motor.
2” abs elbow replace with new fittings, bands and section of piping to be reinstalled. Retest and inspect for any further leaks. 6 month warranty on parts and labor.
Furnace has a bad gas valve and a possible intermittent bad blower motor or circuit board
Performed the annual heating maintenance. System is operating within specifications.
Pull and store to the side temporarily while damages are repaired
Customer called us out to replace a leaking 50 gallon water heater in his garage. After close inspection it appears that the water heater was leaking from the actual tank. Both inlets for the water appeared to be dry so those were not the cause of the leak. We could see rust by the burner assembly which was more evidence that the tank itself was leaking. We temporarily set a new water heater in the garage and will return once the remediation company has dried out and repaired all the damaged caused by the leak. Restore the HVAC system once repairs complete.