Excellent experience, very professional, yet cordial and friendly.
Josh shows up on time and answers of of my questions politely. I have been very pleased with Josh and Tom's.
Bryan took the time to explain things to me.
Very nice and fast. I was told between 9:00 and 11:00 arrived at about 9:15 awesome!
Explained all service performed.
Showed up exactly when appointment scheduled, headed straight up into attic which isn’t easiest to navigate, went through all the checks, gives me very good feeling me and my family will be safe and comfortable through the cold winter season. Very professional but also very friendly, explains what he is checking so l will know the equipment is ready for winter.
Great service excellent pricing
I submitted an online request to get a quote for a full system replacement on a Sunday afternoon. Shortly after I received a phone call from the owner to confirm receipt of my request, which was a pleasant surprise. When I scheduled my appointment the following morning, they were able to get to me same-day. Quite impressive. My technician, Josh, performed an emergency fix for us and was the most helpful, professional, and courteous person I've come across in a long time. He was happy to take time to explain the issue, to show me the problem, and to discuss possible solutions. Very pleased with the overall experience with Tom's and if I ever need help again, they'll be the first company I call.
Service 4 systems.
Changing out condenser panels.
Servicing two Amana gas furnaces in fort smith Arkansas
Performing two spring tuneups for a customer in Fort Smith on Quail Creek Court
Cleaning and servicing a condenser for a customer in Fort Smith on Yorktown Circle
Performing a spring tuneup for a customer in Fort Smith on Lakeside Way
Repairing a thermostat for a customer in Fort Smith on Greenridge Drive
Performing a spring tuneup on a York heat pump system for a customer in Fort Smith on South 58th Street
Performing a spring tuneup on an Amana condenser for a customer in Fort Smith on Garner Lane
Performing two spring tune-ups on Amana systems for a customer in Fort Smith on South Q Court
Performed a spring tuneup on a weather king air conditioner and a route furnace on the east side of Fort Smith amp draw is good and pressures are great customers ready for cooling for the summer
Performing spring tuneups on two units for a customer in Fort Smith on Lakeview Point
Performed a spring tuneup on a package unit for a family in Fort Smith on South M Street
Performed a spring tuneup on a Amana condenser for a family in Fort Smith on Skypark Drive