No Cool Customer says there is water in his filter. Customer is aware of scf but will waive if you move forward with repair. Located the drain line is clogged and getting the filter wet. Need drain line cleaning. This is a common drain line thru wall on 5th floor. Checked drain line fittings and the drain line is level. Customer has approved for drain line cleaning. Cleaned vacuumed drain pan and drain line. Flushed drain line with water and primed drain pan and drain line. Unit is cooling well and drains at this time. I have put filter in place. Thank you for choosing Total Air.