Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We have an 80 year old home that had 50 year old duct work in the attic. The replacement took 4 days to remove and install a complicated system in high temperatures. Josh and his team stayed on it and did not leave until everything was right. The pricing/cost was higher that n competitors but worth it. I recommend Total Air.
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Overall Experience
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Stuart Willis was very professional, friendly, and knowledgeable. He provided us with not so great news but gave us options to fix our AC. Would definitely recommend him.
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Anthony and Arthur got the job done in one and a half days. They were hardworking, friendly and very polite and helpful. Highly recommend. Thank you 😃
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The guys done excellent work, clean job and very professional and I’m very happy with the experience
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Technician came and thoroughly cleaned our split unit. Nice work!
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Josh and his team installed a new system in my home and were very professional and straight forward. They had the job complete in a days work and made sure it was finished the right way. Would recommend to anyone looking for hvac work.
Overall Experience
Quality
Price
Convenience
Customer complaining insulation coming from the duct. Inspected duct . There is no hole in it but ductwork is very old and is ripping apart from inside. Also customer says that they have allergies . Recommend duct replacement. Customer want to speak with a comfort advisor. She is available on Mondays, Wednesdays and Fridays . Office will call in the morning to schedule a comfort advisor.
We’re arrival the breaker was dripped. Start chicken the wires I ome the compressor and found out the compressor is short to ground compressor need to be your place. Customer wanted a code for replacing the compressor.
Flex Repair The entire plenum was replaced, as was the 14 flex return
Arrived to find unit not running and the float switch being tripped. Cleared drain line and float switch and got the unit running. Highly recommend adding an eye flow device to prevent future drain line issues. Condenser coil is quite dirty highly recommend having it cleaned. Also highly recommend signing up for maintenance program to keep your unit maintained and prevent future issues from arising. This will also give a 20% discount on any of the work that needs to be performed.
Warranty Repairs / replace condenser fan motor. replace capacitor added hard start.
Unit not running. Found water in drain pan and safety. Cleaned out drain and sprayed coil cleaner solution in drain pan and coil. Verified refrigerant. Gave him estimate on Iflo. Unit is cooling
One arrival day unit was off first I checked for Freon pressure.and then I turned on the unit .i turn on check. The pressure was low not an attic by the air handler found oil on the suction line. There was a leak. The landlord wanted a code for Feron leak on the section line is going to take three hours and added 2 pound Feran I collect the service call for today
Customer is complaining that a chemical smell is coming from ac . It looked like a painting smell and customer has paint in his garage where air handler is also checked inside air handler there was no smell there . Also performed a full evaluation of the system and found out that compressor is working hard and caused the wire going to capacitor to melt . Also it has consumed the capacitor and the reading on it show that is low . The contractor point are burned and also that need to be replaced. Suction pressure was 165 which means is high and txv valve is stuck open which means that valve is bad too. Duct is in a bad shape too. Recommend customer to replace the unit and the ductwork.
Warranty Motor and Control Board. Replaced condenser fan motor and defrost board. Unit now running and cooling at this time. Pressures look normal.
Found evap coil completely frozen over as well as the suction line. Took pics of multiple damages to duct work as well. Turned unit off and left fan on to melt ice. Need to come back tomorrow when ice is melted to properly diagnose issue.
Non Warranty Blower Motor. Replaced blower motor and cleaned evaporator coil. System running and cooling at this time.
Performed diagnostic on two out of three systems. Main system was not cooling and second mini split was not either. Both compressors are not pumping properly. The line set is too small for the main split system. The compressor is running but not pumping properly. Third system for the master bedroom is cooling but noisy. It may be time to speak with a comfort advisor about a more efficient system before making costly repairs. Comfort advisor met us on site.
Completed full maintenance on split system unit Checked all wiring and components Checked refrigerant levels and temperature Tested capacitor Tested fan and compressor amps Hosed off outside unit Tested float switch Vacuum and drain condensate line, noticed there was water sitting after unit and before the drop out of the condensate line, I placed a 2 x 4 under to give it a better angle so it would drain Replaced iFlow solution, good to go for the next 6 months Tested blower amps Took temperature split from supply and return Unit is up and operating at this time
3 Duct Run Replacements Furnish and Install Flex Duct 4" / 6" Furnish and Install Splice Collars Mastic Tape Mastic Recommended Rodent Remediation / Inspection Prior to work being completed. Upon arrival, meet and greet with customer go over Work scheduled for the day get started upon access to attic noticed that the job entails more than expected took pictures of all items found destroyed that beautiful new ductwork and unfortunately missa is going to need a new system installed. As of now we have replaced a couple runs and patched all ductwork necessary to keep running until we get out to estimate after she’s confirmed that the rats Are no longer in attic one of the worst infestations I’ve seen
Performed maintenance on two split systems. Checked refrigerant pressures and temperature splits cleared drain lines and tested float switches. Changed filters and checked condition of coils and blowers. Tested capacitors and checked amp draws. Both systems are running and functioning at this time. Highly recommend adding surge protection to both outdoor units to protect investment. Also recommend adding high flow device due to previous drain issues.