Arionna is an outstanding representative for Total Air! I received the exact information I needed to make a wise choice in my property purchase! I highly recommend Total Air to everyone I meet; and, Arionna made a great impression on not only me; but, also my realtor and members of the building’s Board!
I would like to express my gratitude for one of Total Air's HVAC techs. Wade in my opinion is a rock star. He has been to my house several times and each time he went above & beyond to fix my problem. I had a small leak in my condensate like and he ended up replacing a large portion of it. But the amazing thing about it was the space he had to work. It was no more than 6 inches to work in and not one mean word. Absolutely amazing tA true super star.ech.
Nathan quickly diagnosed the problem with my AC unit and offered a same day resolution. Twice he had to leave for a part as the first time he was given the wrong part. He went above and beyond to get the parts, resolve the problem and had me up and running before 5:30 PM. Great work and very professional.
Tom the A/C technician came out to service our six year old system. He was ver fast, professional, and friendly. He took several measurements of air temperature and Freon levels then quickly figured out what the system needed. The whole visit took less than an hour and was resolved as expected.
Very polite very customer friendly would recommend him to everyone
She took the time to make sure everything was working and served chef throughly
Reliable, trustworthy and friendly service every time - thank you!
3 Mini Split Cleanings Customer wants to renew on site. You'll need to call into the office after she renews so we can apply the 15% discount for her. Recommend new renewal of Taps membership to reduce cost and annual preventative maintenance inspections. Pulled and cleaned each mini split blower wheel and assembly. Rinse and sanitize the blower wheel and drain pan. Cleaned and wiped all air handler plastic and cleaned and rinse filters. Test checked operation of each mini split unit. Customer has approved for 1 yr Taps membership renewal.
Called out today to perform a precision tune up. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Cleared drain line and checked filter. Drain line was heavily clogged, I highly recommended treating drain with drain solve. Measured the temperature drop across the coil. Tightened all wire connections. Outside I removed the fan from the condenser and cleaned the coil. Vacuumed drain line clear from outdoor port. This is the last visit on this years maintenance agreement. Thank you for always choosing Total Air!
Arrived at customer's house for system inspection. On arrival customer showed me to package unit in back. Open blower wheel cabinet and check inside. Saw bottom had a lot of water on it. Took off drain trap, vacuumed and Beat out the rest of the drain jelly caught in the trap. Unit now flowing fine. Did see some biogrowth on inside of air handler cabinet. Customer has Au V light but he does not know last time it was changed. Gave customer literature and information on our pure air UV light. With this being a package unit and stationed completely outside suggesting they get this upgrade to have a better chance of combating biogrowth and get home air quality where it belongs. Unit is producing proper Delta T. Next checked electric cabinet. Contactor sending proper voltage. Capacitor is below name plate rating. Show this to customer and explain what would happen if they allowed capacitor to completely die. Suggested they change now. Customer agreed. Changed out capacitor and started off
Called out today to perform a precision tune up. Checked all electronics and motor components to ensure equipment is operating within manufacture specifications. Replaced client provided filter. Flushed drain lines and vacuumed clear from outside port. Drain line was heavily clogged with debris, I recommended treating the drains with drain solve. Measured the temperature drop across the coil. Outside I removed the fan from the condenser and cleaned the coil from the inside out. Found a wire rub out from the compressor. Added electrical tape to create barrier. Clients maintenance agreement is good until 2024. Will order EAC filters. Cleared drain line with drain solve. Equipment is operating properly at this time. Thank you for always choosing Total Air!
Tear out existing job replace new unit on new hanging stand tie in all plenums low voltage splice on high voltage splice on mastic mechanically fasting heat shield tear out condenser pad block pad put new pad block pad tied down to one condenser on top tie down four corners hooked up existing copper high voltage low voltage nitrogen test 400 PSI vacuum down to 500 microns start up added one and a half pounds of 410A Freon will need to return to check pressures cold night will need to return to change Breakers got the wrong Breakers today 35 amp GE 2 one for each
Customer complaint inspector said heat pump was not working. Upon arrival located air handler in closet and condenser out back. Calibrated and tested thermostat. Cycled heating electric heat strip would kick on but heat pump would not. Customer stated he believes it’s the thermostat. Went to the condenser gained access to electrical. Measured voltage at defrost board ( got 24v from common to w2 and 24v from common o) system still will not run in heat pump mode. Ruled out thermostat jumped out w2,o and g still have 24v at the defrost board. Will need to replace defrost board for heat pump to work. Tested cooling system is operating normally in cooling. Went to get warranty defrost board. Replaced faulty defrost. Cycled heating same issue reversing valve had 24v. Found thermostat to be faulty. Replaced faulty thermostat. Inspected wiring and found at the air handler and condenser had o tied into r, r tied into o. Found thermostat wire was broken in many places. Repaired and rewired
Arrived at customer's house for 2 condenser 4 head Ductless split system tune up. On arrival checked units on east side of the house. Neither was cooling efficiently. Went outside to condenser and unit was freezing up on discharge side. Unit was low freon. Showed to customer and suggested we fill with freon. Customer agreed. Added 2 lbs and units now cooking dine. Both units could use cleanings. Customer has been doing dusty house work and leaving units on. Next checked units on Westside of the house. This unit has had a leak check before period units are not producing proper Delta T. Went outside to condenser and hooked up gages and gages showed low free on. Due to us not doing this install and not being sure of a proper install I am suggesting Every single connection be week chat. Not sure if the installers were using proper torque wrench settings or if they made connections properly. With this unit already having a leak check and I'm seeing low free on now I do not trust any conn
Called out today to perform a precision tune up on two units. Checked all electronics and motor components to ensure equipment is operating within manufacture specifications. Checked filter and cleared drain line. Measured the temperature drop across the coil. Outside I rinsed the condenser coils. I see no need for preventative repairs. This is the last visit on this years maintenance agreement. Thank you for always choosing Total Air!
Complete quoted repairs. I performed a pull and clean on the evaporator coil. I removed the coil and used the pressure washer to rinse and added expandable foam coil cleaner. I removed all dirt, dust and debris. I installed the coil back in place and performed (2) tests. I filled the system up with 200 psi of nitrogen to ensure no leaks to the system. I also ran a vacuum on the line-set to ensure it is clean. I performed a wire repair as well. The existing low voltage wire was deteriorated and unsecured. I spliced the wire from the line-set cover into the unit so this wire is new. I zip tied the wire to the bottom of the line-set to help prevent damage from the sun. Cycle and inspect equipment. Left system in working order. Customer had a thermostat arrive just in time for me to install after repairs were made. I wired and programmed the thermostat properly. Me and the customer set up the app. I tested the system in all modes. Thermostat is good to go.
Performed preventative maintenance on upstairs unit and down stairs unit. Inspected and tightened all electrical on both air handlers. Cleared drain pans and condensate drain lines. Calibrated and tested thermostats. Cycled heating. Took amperage on heat strips and indoor fan motors. Inspected air handler cabinets for biological growth. Inspected evaporator coils. Cycled cooling. Tested all float safety switches. Took temperature differences. During inspection of downstairs air handler found uv light element failed. Spoke to customer she approved replacement of the element. Installed new uv light element. During inspection of air handler upstairs found biological growth starting in the air handler highly recommend installing uv light in air handler cabinet. Spoke to customer about benefits. Located condensers onside of house. Inspected and tightened all electrical. Checked capacitors. Took refrigerant pressures on both units. Took amperage of compressor and outdoor fan. Cleared de
Pull and clean evaporator coil 12/8 Upon arrival to evaporator pull and clean I was shown to the A/H in the garage that needed a cleaning. Pumped down the unit of all refrigerant and cut copper lines to remove evaporator coil. Scrubbed and cleaned the entirety of the evaporator coil and ensured cleanliness. Pictures uploaded to ST. Wiped down the inside of A/H cabinet and reinstalled evaporator coil. Brazed in copper lines, reconnected drainline and pressure tested the unit. The unit held solid pressure. Vacuumed down to 500 microns and released refrigerant into system. Powered system back on and tested unit in cooling mode. Pressures/temperatures look good, this system is running well at this time. Spoke with homeowner and suggested the installation of a UV light system to help protect the unit from the return of all the biological growth build up. Homeowner won’t be moving forward at this time. Collected payment/signatures and left. Job complete.
Called out today to perform a precision tune up on two units. Checked all electronics and motor components to ensure equipment is operating within manufacture specifications. Checked filters and cleared drain lines. The air handler located in the attic had a visible blockage in the drain line. Measured the temperature drop across the coil. Both units were filled with dirt and debris within the machines. I recommend cleaning them and installing UV sterilization. Outside I removed the fan from the unit and cleaned the condenser coils. Unit #2 at the condenser… the dual capacitor has failed due to manufacture specifications. Client is aware and would like to wait until failure. There is one more visit remaining on this years maintenance agreement. Thank you for always choosing Total Air!
New 3-ton 15 seater air handler and condensing unit condensing unit sitting on double pad and blocks tie downs locking caps armaflex air handler on a new hanging kit to new float switches and a new pan new thermostat and new Supply and annuity return added to the bedroom
Tear out old unit stand replace new stand new unit tie into existing plenum new heat shield technically fasting tear out old condenser replace pad block pad tied down to one condenser tied down four corners hook up existing copper hook up new high voltage line vacuum nitrogen test 400 PSI vacuum down to 500 microns start up added 1 lb 13 1/2 oz of 410A Freon unit is cooling to factory specs Drano clean drain line flushed out unit is draining Cooling customers paid and happy job complete
Upon arrival customer shower me an ac unit in the closet that needed tuned up. The evap coil is dirty Cleared the condensate line with shop vac and water. Checked all amps and volts. Found a lot of microbial growth in the air handler. Recommend a pure air x and customer declined at this time. Went out to the condenser and checked all amps and volt. Found a contactor that was Pitting. Recommend replacing the contactor and customer Declined at this time. Found the 45/5 capacitor below factory specs. I recommend replacing and customer declined at this time. Also recommend to customer to add a surge protector on the disconnect box to protect the condenser. Customer did not want to sign up for membership till she talks to her husband. Recommend getting a quote on replacement and customer wants to wait till she talk to her husband. Thank you for choosing Total Air!