They both spent time answering all my questions .. because I just moved to a new place I wanted to understand my new unit in a condo contrasted to my house.. then they made my necessary maintenance needs.. awesome job
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Overall Experience
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Overall Experience
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Overall Experience
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The pump sells for about $80.00 or less. I did not receive a breakdown showing exactly how much I was charged for the part itself, but $281.38 seems really high for the part plus 30 or 45 minutes of labor. This was in addition to the charge of $79.95 for the service call. I will probably look for someone who charges less next time.
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Overall Experience
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Overall Experience
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The Total Air, Inc team was very professional and courteous. They did an awesome install and left the work area immaculate. They took pride in their work. Casey thoroughly explained everything about the system and answered all my questions. I would highly recommend Total Air and their installation team. Excellent company and team members!
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Overall Experience
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Tom arrived, very quickly diagnosed and resolved the problem. Tom is a 10 on a 1-5 scale. The challenge was the error message indicated that a temperature sensor had failed and reality was the outside unit was without power. The other opportunity was called yesterday at 10:45 AM, was supposed to receive a callback that did not happen, called 3 hours later and the best they could do was a 12 PM appointment today.
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Perform system Check. On arrival customer show me to air handler in closet. Checked out the tea and delta-t with her satisfactory range. Check the evaporator coil and evaporator coil is clean. Blower motor and electric cabinet were clean. All electric connections were secured. Next Wednesday condenser. Hooked up gauges and all pressures and readings where are the acceptable range. Open the electric cabinet and contactor with sending proper voltage. Capacitor was that acceptable range. Unit checks out. Checked in with customer and customer was pleased with the report. Customer decided to signed up for another annual Plan. Customer also needs a new UV bulb. Roll estimate for bold but need to schedule with customer still. Collected payment and signature and left. Customer happy.
Upon arrival customer showed me an ac unit in the attic in the garage. The evap coil is clean. Cleared the condensate with nitrogen and water. Checked the system for proper amp and voltage. The UV light working good. Went to the condenser and checked for proper amp and voltage. The capacitor is in good readings. There was no surge protector on the system so recommend and installed 1.
Upon arrival customer showed me an ac unit that needed to be tuned up. Customer mentioned to me that there was water on her floor. I found the drain clogged and no float switch. Cut the pvc and blew out the drain with nitrogen. Can not find it outside. It must drain under the house. We also install and emergency float switch. Checked all components for proper amp and voltage. The evap coil is clean. Went to the condenser and checked for proper amp and volt. Found a week 40/5 capacitor and replaced it with a turbo 200. We have a delta T of 18
Failed blower preventing system from cooling. Will be picking up warranty motor later today to return to replace. Customer purchased a maintenance plan along with repair.
Upon arrival customer showed me a gas furnace and ac that need to be tuned up. Could not access the evap coil. Cleaned the condensate line with nitrogen and water. Checked for proper amp and voltage. Checked the run capacitor and it is good. Went to the condenser pulled the disconnect. He led the capacitor and it was reading a little week customer denied to have a new capacitor installed because the unit is old and ready to upgrade. Checked for proper amp and voltage. The compressor had a hard start on 8t and customer said every one in a while he will need to Flip the breaker. Took a temp split and we have a Delta T of 20 degrees. Set up for Corey to come out to give an estimate on 11/1/21 between 8 and 10
No cool. On arrival, found faulty pressure switch with open circut preventing contactor from receiving voltage. We bypassed pressure switch for cooling. Homeowner signednup for maintenance program. We will need to give quote on replacing pressure switch. Both switch hes have been relocated by a previous company and are now attached to king valves. We will also need to schedule the first maintenance to be done. Left system cooling at this time. Customer wrote check for 150.00 balance was 148.95.please credit difference
Amana ASZ14 Pump 3 Ton. Install new air handler on new stand. New disconnect installed at air handler. New flex supply in closet. Install t6 pro thermostat. Breakers changed according to size. Condensor installed on pad block pad. Customer would like Bailey to email her a letter for her insurance company regarding the lightning damage that led to the unit needing to be replaced. Customer satisfied!
Upon arrival customer showed me and ac unit that was leaking onto the floor. I found the drain line backed up. I blew out the drain line with nitrogen and a lot of junk come out also dumped solvent. The water was backed up to the float switch and it never shut off. Found a bad float switch so replaced it. Restored ac to home with no leak. The coil should be cleaned also in place.
Completely disassembled and clean Mitsubishi mini-split unit. Clean coils, fan, all interior housing of unit. We assembled and started unit. Unit started fine. Showed results to customers and customers were thrilled. Collecting payments and signature and left. Customers happy.
Found downstairs unit with a partially blocked drain line. Vaccuumed drain line and added solvent. System now cooling and draining properly.
Replaced evaporator coil. Re soldered line set at air Handler. Replaced worn armaflex at air Handler. Vaccuumed lineset. Refilled refrigerant and adjusted system charge. Checked operation. Condenser compressor amp Draw is higher than data spec. System pressures are good. Unit is cooling at this time. Let customer know about compressor High amp draw. Customer will monitor. Unit is running and cooling.
Upon arrival customer showed me the ac unit that need to be tuned up. The evap coil is clean. Clear the drain line with nitrogen and water. Checked all components for proper amp and voltage. Went to the condenser and checked for proper amp and voltage. Found a contactor with Pitt marks and a capacitor bad. Replaced the contactor and 35/5 capacitor with a turbo 200. We have a delta t of 18
Returned to customers home to perform leak search. The unit is completely empty. I put nitrogen in the system to perform leak search. I hear the leak and it is coming from under the home. Can not pin point the leak.
Blower Motor Replacement.