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Justin was fantastic! I’m impressed at the level of customer device and communication. Top notch!
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Both Josh and Justin were polite, professional, and clean. They were not willing to leave until I was 100% happy.
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Overall Experience
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Technician was friendly and efficient. Took time to explain issue, resolution, and quick tutorial on new thermostat.
Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Justin was so pleasant and knowledgeable and skilled. I couldn't ask for more. My a/c system is super clean and working better then ever!
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Quality
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Convenience
Completed system tune up. Checked pressures, volts, amps and all electrical components. Checked evaporator coil. Cleared drain line. Found burnt contactor points, replaced contactor. Found half of heater element open. We will need to verify warranty and order, return and replace heater. Uploaded heater data plate to service titan. Office will call with pricing and availability. Left system in good working order.
Completed system tune up on both systems. Checked pressures, volts, amps and all electrical components. Checked evaporator coil. Cleared drain lines. Found burnt contactor on system 1. Replaced. Left systems in good working order.
Recommended Repairs: This includes the minimum required repair to get your system running today and recommended service items that I noticed also need attention. I am able to complete these tasks today at a discounted rate, shown below. Cycled and inspected equipment. Found control board bypassed. Found system was not correctly bypassed. Correctly by passed system and found system low on R-410a. Added 4 lbs R-410a. Left system in good working irder for now. Customer declined leak check and requested quote to replace. Customer approved maintenance agreement. Recommend: highly recommend system replacement due to cost of repair, age, and overall condition of equipment. Corey is currently on site providing quote to customer.
Recommended Repairs: This includes the minimum required repair to get your system running today and recommended service items that I noticed also need attention. I am able to complete these tasks today at a discounted rate, shown below. Cycled and inspected equipment. Found float switch not allowing voltage to go through but then started working upon diagnostic. Customer stated to leave float switch as is as long as it is currently working. We also found air handler contaminated with bio growth. Installed a new pure air x. Left system in good working order. Customer approved maintenance agreement.
Start up pre-existing customer installed mini split system. System needs to be pressurized with nitrogen and leak checked. Then we have to pull a good vacuum. And open the system up. The system has a total of 180 ft linesets. The unit is recharged up to 98.4ft and will require 18 oz of refrigerant to be added to the system. This will take about 3 to 4 hours to complete. NOTE: Once above work is complete, there may be electrical work that needs to be done to power the system properly. This will be an additional cost. **TOTAL AIR WILL PROVIDE NO WARRANTY ON THIS WORK- SYSTEM WAS PROVIDED AND INSTALLED BY THE CUSTOMER** Today01/19/21- I pressurized the system with 430 psi of nitrogen and leak searched all flare connections. I found 8 different leaks. I had to fix a flare connection. I taped up all linesets. Pulled a deep vacuum down to 143 microns. According to factory specs I added 1.12 pounds of r410a refrigerant out of jug #198. And performed start up procedures on all units. In h
Recommended Repairs: This includes the minimum required repair to get your system running today and recommended service items that I noticed also need attention. I am able to complete these tasks today at a discounted rate, shown below. Cycled and inspected equipment. Found system low on R-410a. Added 4 lbs R-410a and leak searched system. Found leak in evaporator coil. Left system in good working order for now. Customer declined coil replacement for now due to finances. Customer stated she would call us to schedule when she’s ready. Also will need to verify warranty status due to call after hours and online states 5 year warranty since customer is not the original owner. Recommend: installing a new evaporator coil and adding refrigerant as needed.
Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Performed a full system cleaning, cleaned indoor coil, blower and outdoor coils with coil cleaner, vacuumed debris out of return duct, changed the contactor and dual run capacitor on outdoor unit, ran all new insulation on drain and suction line, pressure tested with nitrogen, perfor.ed vacuum of 460 microns, performed start up procedure, added one pound of r410a out of tank 198, deltaT was 20degrees, left system in good working order. I loaded my pictures to service titan and emailed everything to the customer. She will pay online.
Pulled and cleaned evaporator coil, cleaned air handler cabinet and installed a new pure air x. Installed a new dual capacitor, and new contactor. Cycled and inspected equipment. Left system in good working order.
Upon arrival inspected the water chiller system. Cycled system on and off numerous times to see if the noise would present itself, it did not. Went through and tightened all of the screws. Inspected operations of the system. Checked amp draws. The system was operating normally and no noise was detected at this time. Left system in good working order.
Upon arrival performed maintenance. Inspected all electrical components, coils, pressures, cleared drain line, and changed media pads. Ran system in cool and heat mode. The dual run capacitor was reading weak, we replaced it under the labor warranty. Recommended on installing a surge protector to help control the dirty voltage going to the system and from surges. This device comes with a 3 year warranty as well as an insurance of up to $7,500 if failed, did not move forward at this time. We did renew the membership for the year. Left system in good working order.
Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Cycled and inspected equipment. Found restriction in txv due to contamination from pre existing compressor. Left system off for now. Customer will decide over weekend and let us know Monday if they will be going with a replacement or repair. Office will need to contact customer Monday morning and schedule. Recommend: highly recommend system replacement due to contamination from pre existing compressor or new txv for condenser, new txv for air handler, new liquid drier, and 16 lbs R-410a.
Tear out all duck unit replace with plenum 12in with heat shield 16 in collar with 16 inch 90 hard pipe connected to another 16 inch 90 hard pipe to get through the wall into the Attic 16 in trunk line to mixing box 12 inch trunk line to next mixing box feeders to all registers 8 drops connect hang Mastic mastic boots to ceiling job complete collected check customer happy
Installed 15kw heater. System has lots of microbial growth inside. Uv protection highly recommended to kill and prevent any further growth. Left system in good working order. Left quote for economy uv and pure air x germicidal uv
Installed one and a half ton 14 seer split system Amana air handler on existing stand modified supply Plenum added heat shield flush copper flush drain condenser on existing roof stand system held pressure over 400 psi G and vacuum below 500 µm charge system and start it up to factory spec system operating properly in heating and cooling discussed with homeowner they had a bad breaker. For other things in their house and let them know it was important to get looked at everything related to our air conditioner is operating properly customer paid in full job complete
I performed a complete tune up on both ac systems and cleared the drain lines. I checked all electrical components and motors temperature differentials and refrigerant llevels.I check heat and cooling cycles. A/H#1- downstairs unit- has no electrical heat. Was never installed. The unit only runs in cool mode. The reversing valve is energized in heat and cool modes. There must be a short in the wiring. The low voltage wire are in bad shape and need to be cleaned up. The condensate pump alarm is not wired up, and there is no float switch in the unit. The drain line has no P- trap or a service T. C/U-#1-has a weak capacitor (40/5mfd reading 21.2/4.65). A/H#2-upstairs- ductwork in not sealed and both plenums have air leaks. There in no service T on drain line. The secondary drain pan has no cap or float swith. There is no electrical heat installed. C/U#2- found a leaking filter dryer. It's all rusted out and leaking bad. The capacitor is very weak ( 40/5 mfd reading 17.4/ 4.58). My reco