Our experience with Casey, Max, and Anthony installing our mini-split system can only be characterized accurately as one that excelled in customer satisfaction. Casey led his team throughout working efficiently with Anthony and Max to complete the installation. Ann and I were kept informed at all times with the status of the installation; and we were provided with an overview of the system and its operation. As someone who retired from a management career, I’m familiar with those who make a commitment to do their job correctly. Total-Air should be proud to have such exceptional talent on their staff.