No cool call, was informed by Mr Henry that the indoor unit was cold the other day, diagnosed system has a failed blower motor, looked up warranties and system has a parts warranty until next year, quoted for a new blower motor under a parts warranty and quote was accepted, checked on parts availability and found it at a supplier about 30 minutes from here, went and got the motor and returned to replace the blower motor under a parts warranty and performed system maintenance, vacuumed drain, washed outdoor coil, inspected indoor coil, checked and tightened wiring, checked refrigerant pressures and temperatures and found system slighting low on refrigerant, quoted to add a couple lbs of refrigerant and to add a surge protector to the indoor unit, management approved complimentary refrigerant if surge protector gets installed today, installed surge protector and added 2 lbs of r410a refrigerant today, was able to get temperature split differentials go from 17 degrees to 20 degrees making