Customers unit leaking water. The drain line was clogged. She said that this happens like every few days and has been cleaned. I cleaned the drain and it unclogged. The coil is very dirty as well as the pan which I cleaned as best as I could. We are going to do a pull and clean to ensure that debris doesn’t keep going into the drain. This is a 17 year old air handler I would recommend replacement. The customer would like to wait for now as they have a home warranty that covers anything mechanical. Customer signed up for the TAPS Annual membership today. We need to call tomorrow morning to schedule a time that works for everyone to perform the pull and clean. Customer would prefer I be the one to return to do the work. $79 fee waived with repairs per notes.