Working with Tina is always a pleasure. Tina takes the time to make sure that I get the best plan that is possible and has been there for me no matter what. Townsend Oil you have an asset in Tina.
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Overall Experience
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Convenience
Overall Experience
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Great communication and overall explantion of what was done and what needs to be done. Gasket need to be ordered and installed.
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Great customer service from Sarah Tolan at Townsend Energy. We only speak once a year to agree pricing, but she is always responsive and helps to figure out the best, most cost-effective plan. It's like having a personal contact at the company.
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Called at 10:30. Tech arrived at noon. Found problem at 12:30. Networked with other techs to find the part. Fixed by 2:00. Hard to beat that service! Peter went the extra mile and then some.
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Welcome to the Townsend family! Please let us know how the sign up process was
Welcome to the Townsend family! Please let us know how the set up process went.
Hi Kimberly, it was a pleasure speaking with you yesterday. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the customer service that was provided to you by Jon J. Thank you!
At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
Good morning! Congrats on your new Bradford White hot water tank that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
Good afternoon! It was a pleasure speaking with you today about pricing, service and delivery. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today. Thank you!
Updated Credit Card information to make payment for service
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today. Thank you!
Good morning! It was a pleasure speaking with you today about budget payments & getting you set back on AutoPay. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today. Thank you!
We reviewed budget and budget payments.