Trenches worked with us from planning to completion of the project. The crew is very knowledgeable of their trade. Everyone was always courteous.
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Our church had a plumbing contractor tell us we needed to line our entire sewer line for about 25k. Trenchless Innovations came out to give us a second inspection and opinion. Per the inspection John did not recommend a lining. John and Kevin took the time to look through our old church and give some thought on our basement water issues and some possible remedies. Great service, reasonable fee for camera inspection and experience make the church feel confident in the findings, hopefully saving us some headache and money as we .go forward.
Response from Trenchless Innovations Inc.:
"Thank you for your kind words, Gregg! We're glad we could provide you with a second opinion and help you save some headache and money. If you ever need any more help, don't hesitate to reach out.
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Response from Trenchless Innovations Inc.:
Thank you so much for taking the time to leave a review! We value your opinion and appreciate your feedback.
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John and his team member were excellent. Thorough in inspecting the problem, explained everything well and answered my questions clearly, and when they realized Trenchless wouldn’t work, they recommended someone for the job! I’ll absolutely call them again in the future.
Response from Trenchless Innovations Inc.:
Thank you so much for your kind words! We're thrilled to hear that John and our team provided you with excellent service and a thorough inspection. Our goal is always to be transparent, informative, and helpful in finding the best solutions for our customers. We truly appreciate your trust in us and look forward to assisting you again in the future!
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Bob arrived at our home on time, wore coverings over his shoes and was ready to work immediately. He answered all of the many questions that we had even though we were interrupting him as he worked. He was extremely professional, cordial and efficient and we will use his services from now on. Absolutely EXCELLENT service!! Thanks Bob!!!
Response from Trenchless Innovations Inc.:
Thank you for your amazing 5-star review! We're so glad to hear that Bob provided professional, courteous, and efficient service. He truly goes the extra mile to ensure a great experience, and we’re happy he was able to answer all your questions while getting the job done. We appreciate your trust in us and look forward to serving you again in the future. Thanks again!
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Kevin and John did a great job.
Response from Trenchless Innovations Inc.:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Reliable, expert service. We have already recommended you to others.
Response from Trenchless Innovations Inc.:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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We were very happy with Trenchless Innovations. Their technicians did a very thorough and professional job and took the time to explain their work and detail the issues found with our sewer. They answered all our questions and took the time to review all the options available for resolving or sewer issues.
Response from Trenchless Innovations Inc.:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Very reliable, expert service.
Response from Trenchless Innovations Inc.:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Service was very professional and thorough. They were extremely informative and addressed all my questions. Service was prompt and I believe they identified the problem providing me with potential options that could be employed to fix the issue.
Response from Trenchless Innovations Inc.:
Marvin, thank you so much for the kind words. We really appreciate your business and are glad your repair service was a success!
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Mr. Stewart and his Son were very Kind, Professional, and Knowledgeable. He explained the situation within the drain line, using the video camera, to me in simplified/non technical terms that I appreciated. He also provided his verbal recommendation based on the assessment and his expertise. I appreciate the fact that Mr. Stewart and his son was not trying to immediately bust up my patio as other companies wanted to do just to diagnose the issue at a ridiculous cost. They did not leave my house with any leaks in my drain pipe or debris all over. Thank you Trenchless Innovations!!!
Response from Trenchless Innovations Inc.:
Erica, thank you for your kind words regarding your experience with Bob and Seth! We are happy that you're happy with the service they provided and we hope they could answer all of the questions you had. We will always provide you with honest recommendations based on the results of your inspection and we will never charge you for services you do not need. We hope you found our visit helpful and informative. Please reach out if you have any additional questions and again, thank you for choosing Trenchless Innovations!
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Response from Trenchless Innovations Inc.:
Andrew, thank you for your kind words! We are glad you had a great experience with Bob during your sewer televising. We hope the results of our televising help point you in the right direction to solve your sewer issues. We appreciate your business and hope you found our visit helpful and informative. Thank you!
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Very knowledgeable.
Response from Trenchless Innovations Inc.:
Thank you for sharing your experience with us, Malik! We are delighted that we could get to the bottom of your sewer issues for you and save you from tearing up your floors in the process! We appreciate your business and the trust you have placed in us. If you have any additional questions or need anything further, please don't hesitate to contact us!
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We had a drain pipe that was blocked with tar (thanks to incompetent roofers); the best idea a local Chicago plumbing company could come up with was to tear up our entire basement floor for a hefty price tag. I am so glad I found Trenchless Innovations: they patiently worked through 4 feet(!) of tar and cleared the pipe; all the while they were focussed but also friendly and even patiently answered the questions of my four year old daughter; on top of that they saved me tons of money and helped me avoid a destroyed basement floor. I cannot recommend them enough!
Response from Trenchless Innovations Inc.:
Malte, thank you for taking the time to share your experience with our team with us. We are grateful for your business and very happy that we could not only prevent your floor from being broken up but also save you money as well! We enjoyed answering your daughters questions, she made us smile! We hope you're enjoying the benefits of our lining process!
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Kevin and his team were very professional. Would highly recommend trenchless innovations. They did a great job. Kevin recommended an easy DIY fix to another part of my plumbing which I would have never thought about.
Response from Trenchless Innovations Inc.:
Thank you for your review, Kevin! We are delighted to hear that you had a good experience with Kevin and the rest of our team! We love hearing from our happy customers and are happy we could help you not only with your sewer line but also with another part of your home plumbing system. Thank you for your business and please don't hesitate to reach out if you ever have any questions or concerns.
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10/24/25 Televised sewer in front of inspector and located arrears in the street where there is an offset. Inspector marked on street with green paint. Supplied video to inspector. Cleaned 6” sewer line approximately 45’ downstream to city main. There is an offset in the clay tile pipe at 30’ where tree root was entering the line. There is also an offset in the pipe at 25’. The area of these two offsets are in the city street and the pipe would have to be dug up and replaced.
Televised sewer from cleanout in basement. Sewer has heavy roots. Will provide a quote for lining from basement to main.
9-30-25 Broke up concrete in stairwell hallway to expose combination sewer. Removed combo and descaled 4” cast iron pipe. Removed scale and grease with hydro jetter. Got measurements for sewer lining. 10-1-25 Installed a 4” sewer liner approximately 100’ from the floor cleanout in closet downstream ending in the open pipe. Reinstated four connections. 10-2-25 Installed two 4” connection tee liners where the two separate kitchen overheads in basement tied in. Installed one 3’ patch liner on each overhead stack starting just past 3” copper pipe and ending in newly installed tee connection liner. Hydro-jetted from manhole outside upstream to open hole pulling all grease and debris back to basin. 10-3-25 Installed a 4” cleanout and backfilled hole with 3/4” stone. Recemented the hole.
Televised line from catch basin at bottom of stairs between buildings and see clay tile pipe is collapsed approximately 3ft downstream of catch basin. Pipe is unable to be lined and will need to be dug up.
Televised sewer from pulled check valve in basement to city main. Sewer is 6” clay. Will provide proposal for lining sewer once basement construction is finished and a new clean out is iinstaled where pulled check valve is located.
Televised sewer and it was backed up. Rodded 90ft to city main. Heavy roots from 40-50 ft. Toots also at wye connection where laundry connects. There is also a break in the pipe on the riser portion of the stack. Suggest. Spot repai liner in that area. Will also provide a quote for lining the rest but will need to open the floor.
Televised sewer from catch basin in lower level of building approximately 60ft to city main. There as sand in the first section before it connected to the main on a tee. After that the line looked clean with only one section with roots and one section that had slight crack. Will provide proposal for installing liner in first section before tee connection.
Televised ducts under slab floor. Ducts are galvanized plastic coated ducts that are rusted due to ground water. If ground water is resolved then the ducts can be spin cast mortared then spray lined with Duct Armor duct lining material.
Walked through to look for door and equipment access for upcoming lining project.
8-8-2025: Cleaned and measured downspout/kitchen line from downspout to catch basin. Need to use maxi miller to remove remaining roofing tar out of 6” clay the day of lining. We will cut 6” cast downspout down 1’ from top to install liner and reinstall cut piece with non-shear mission coupling. Liner will start at downspout and end just before tee near basin, x2 reinstates upstairs kitchen also basement kitchen. 8-20-25 Inserted a 6” liner through the existing downspout connection on the side of the house extending approximately 40 feet downstream to just before main run leading to the catch basin on the other side of the house. Reinstated two kitchen connections with robotic cutter.
Could not televise line from clean out to catch basin because line was backed up and holding water. School needs to clear line then we can come back to televise.
Tvd and measured sewer in preparation for lining from 8” check/ clean out downstream to city main, also upstream 10’ ending past 2nd tie in x2 reinstates. ****NEED STREET PARKING IN FRONT**** 8-11-25 Lined 6” sewer line upstream from outside cleanout approximately 10’. Reinstated two connections. Lined 6” sewer line downstream from outside cleanout approximately 40’ ending prior to city main.
Televised sewer but it was backed up when er arrived. Rodded approximately 105 ft and felt cable go through a rough arena at that location. Retelevised and sewer was now open. Area in street that was located is shifted down approximately 4”. Gave copy of recording to inspector for city to repair.